Strategic L&D Lead, System Learning & Development

Boston Consulting Group (BCG); Chicago (IL); Hybrid; USD 111,000 - 130,000; Full time

Benefits offered by this job

Discretionary bonus up to 16%

Retirement contributions (5% to 10%)

Zero-dollar health insurance premiums

Job summary

Boston Consulting Group in Chicago is seeking a System Learning Manager within NAMR Learning & Development to lead and scale world-class learning experiences for client-facing staff across multiple offices. You will own system-level learning programs, manage budgets, and partner with senior leaders to deliver impactful offerings that align with OneBCG values.

The role requires hands-on leadership of 2+ direct reports, strong stakeholder engagement, and comfort with GenAI-enabled learning

Qualifications

• Bachelor’s degree with at least five years of relevant business experience, preferably in learning and development, career development, recruiting, or other people-related functions
• People management and leadership experience, preferably in a professional services firm context
• Senior stakeholder management and demonstrated ability to manage large projects with ambiguity
• Hands-on experience with GenAI tools and AI-powered learning platforms
• Proven ability to design and scale learning or upskilling initiatives end-to-end, with measurable business outcomes
• Excellent organization and time management skills
• Exceptional verbal and written communication skills with the ability to flex style across levels
• Highest ethical standards and ability to respect all BCG and employee information as personal and confidential

Responsibilities

• Oversee and manage local/system execution of in-person programming across your assigned systems
• System-specific, ad hoc, and campaign related program development & execution
• Navigation of cohort‑specific client‑facing staff to appropriate learning resources
• Learning experiences and content that models OneBCG and BCG's values
• Hold full decision rights for learning operations, budget utilization, and FTE resource deployment across your assigned systems
• Develop deep knowledge and expertise of the needs of all served cohorts and businesses
• Serve as the primary L&D point of contact for 6 offices and their stakeholder networks
• Partner with System or Office L&D MDPs to enhance the learning culture and participation in your systems
• Build strong relationships with Office BMLs and collect ongoing feedback on consulting team experiences and learning journeys
• Engage in strategic discussions on learning needs with System BMLs and provide input to broader NAMR L&D team
• Lead cross-functional efforts with People Team on relevant priorities and initiatives
• Contribute to broader cross-functional efforts, partnering cross-People Team on relevant priorities and initiatives
• Play a senior role in the broader SLE team experience and L&D teaming environment
• Own the leadership and talent development of 2+ CS2/CS3 direct reports, with accountability for their performance, growth, and career progression
• Establish explicit System sub-team norms and cultivate an inclusive team environment
• Provide on‑going feedback to team members and actively participate in the L&D and Teaming Development Committee (LTDC) process
• Other responsibilities as assigned by NAMR L&D Leadership

Skills

People management

Stakeholder management

GenAI tools

Learning program design

Project management

Communication skills

Collaboration

Education

Bachelor’s degree in a related field

Tools

AI-powered learning platforms

Job description

Boston Consulting Group in Chicago is seeking a System Learning Manager within NAMR Learning & Development to lead and scale world-class learning experiences for client-facing staff across multiple offices. You will own system-level learning programs, manage budgets, and partner with senior leaders to deliver impactful offerings that align with OneBCG values.

The role requires hands-on leadership of 2+ direct reports, strong stakeholder engagement, and comfort with GenAI-enabled learning