Strategic Knowledge Management Lead (AI & Semantics)

Paychex Deutschland GmbH; York, Northern (York County, KY); Hybrid; USD 75,000 - 95,000; Full time

Benefits offered by this job

Medical coverage

401(k) + employer match

Tuition reimbursement

Paid time off

Job summary

Paychex Deutschland GmbH is seeking a Knowledge Management professional to govern the enterprise knowledge catalog, define semantic relationships, and collaborate with business, product, data, and tech stakeholders. You will shape taxonomy standards, metadata frameworks, and governance processes to improve search, retrieval, and AI-driven experiences.

The role requires experience in knowledge management, content governance, and information architecture, with strong stakeholder management and

Qualifications

• Knowledge of Knowledge Management principles, content governance, taxonomy development, metadata management, and information architecture.
• Understanding of semantic technologies and knowledge representation concepts, including taxonomies, ontologies, controlled vocabularies, entity modeling, and knowledge graphs.
• Experience designing or governing knowledge structures that support enterprise search, AI-powered experiences, retrieval-augmented generation, or semantic discovery capabilities.
• Ability to translate complex business concepts into scalable knowledge models and governance frameworks.

Responsibilities

• Manage the enterprise knowledge catalog, including content lifecycle, ownership, review schedules, archival processes, metadata standards, and content quality requirements.
• Develop, maintain, and optimize knowledge articles, job aids, procedural documentation, and knowledge structures using governance standards and templates.
• Lead governance and content remediation programs, audits, and improvements to maximize knowledge effectiveness and operational efficiency.
• Partner with leadership to drive enterprise Knowledge Management initiatives and implement value-added governance and content solutions.
• Ensure content structures, metadata, and governance practices support AI-powered knowledge experiences and enterprise search.

Skills

Knowledge Management

Taxonomies & Metadata

Semantic Technologies

Stakeholder Management

Education

HS Diploma

Associate's Degree (Writing/Knowledge Management/Info Mgmt)

Job description

Paychex Deutschland GmbH is seeking a Knowledge Management professional to govern the enterprise knowledge catalog, define semantic relationships, and collaborate with business, product, data, and tech stakeholders. You will shape taxonomy standards, metadata frameworks, and governance processes to improve search, retrieval, and AI-driven experiences.

The role requires experience in knowledge management, content governance, and information architecture, with strong stakeholder management and