Strategic Knowledge Enablement Leader

CliftonLarsonAllen; Naples (FL); On-site; USD 110,000 - 160,000; Full time

Job summary

CliftonLarsonAllen is seeking a Lead Knowledge Enablement Analyst to join the Product Operations team in shaping Firm-wide knowledge management strategy and governance. The role focuses on scalable knowledge capabilities, AI-enabled experiences, and cross-functional collaboration with senior stakeholders.

The position requires 6 years of relevant experience in knowledge management, information architecture, or related areas, with a Bachelor's degree.

Qualifications

• 6 years of relevant experience required.
• Experience in knowledge management, information architecture, content strategy, documentation management, or service management preferred.

Responsibilities

• Define and lead knowledge management strategy, governance, and operational excellence across functions.
• Design scalable knowledge capabilities to improve organizational effectiveness and reduce silos.
• Partner with senior stakeholders to align knowledge management with business priorities and standards.

Skills

Knowledge management

Information architecture

Content strategy

Documentation management

Service management

AI-enabled knowledge solutions

Copilot / AI tooling familiarity

Education

Bachelor's degree

Business / Communications / Information Management / Organizational Development

Tools

SharePoint

ServiceNow

Microsoft 365

Job description

CliftonLarsonAllen is seeking a Lead Knowledge Enablement Analyst to join the Product Operations team in shaping Firm-wide knowledge management strategy and governance. The role focuses on scalable knowledge capabilities, AI-enabled experiences, and cross-functional collaboration with senior stakeholders.

The position requires 6 years of relevant experience in knowledge management, information architecture, or related areas, with a Bachelor's degree.