Strategic Key Accounts Manager — Top Client Growth

RXO, Inc.; Naperville (IL); On-site; USD 43,000 - 58,000; Full time

Benefits offered by this job

Competitive pay

PTO & holidays

401(k) match

Health insurance

Job summary

RXO, Inc. is seeking a Key Account Manager in the United States to serve as the daily point of contact and relationship manager for our most important clients. The role focuses on advocacy, relationship development, and collaboration to secure terms of sale.

The position requires a Bachelor’s degree or equivalent experience plus at least 1 year of professional experience, with a preference for 5 years in transportation sales and strong communication skills.

Qualifications

• Bachelor's degree or equivalent related work or military experience.
• 1 year of professional experience.
• 5 years of experience in a transportation sales environment.
• Excellent verbal and written communication skills.

Responsibilities

• Serve as an advocate and liaison for RXO's top clients to ensure overall customer satisfaction.
• Expand current customer accounts through ongoing relationship development.
• Collaborate with team members to secure the terms of sale, including negotiating rates, identifying carriers, procuring specialized equipment, etc.
• Maintain a strong understanding of the industry and client needs; cultivate a core book of business for consistent and repeatable sales.
• Ensure the integrity of the shipment and the RXO brand by following standard processes and procedures.
• Update internal tracking and reporting systems throughout the day to maintain accuracy in sales and volume metrics.
• Monitor and ensure accurate billing; strive to ensure mutually beneficial business operations.

Education

Bachelor's degree or equivalent related work or military experience

Job description

RXO, Inc. is seeking a Key Account Manager in the United States to serve as the daily point of contact and relationship manager for our most important clients. The role focuses on advocacy, relationship development, and collaboration to secure terms of sale.

The position requires a Bachelor’s degree or equivalent experience plus at least 1 year of professional experience, with a preference for 5 years in transportation sales and strong communication skills.