Strategic Key Account Manager - Transportation Solutions

RXO, Inc.; Plano (TX); On-site; USD 65,000 - 100,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k) with match

Pre-tax accounts

Disability & life insurance

EAP

Career development

Paid time off

Job summary

RXO, Inc. is seeking a Key Account Manager to advocate for our top clients and drive satisfaction across North America.

You will manage a core book of business, expand accounts through ongoing relationship development, and collaborate with teams to secure favorable terms, identify carriers, and procure specialized equipment. You will maintain a deep understanding of the industry and client needs, ensure shipment integrity, and keep accurate sales and volume metrics through daily updates.

Qualifications

• Bachelor’s degree or equivalent related work or military experience.
• At least 1 year of professional experience.
• 5 years of experience in a transportation sales environment.
• Excellent verbal and written communication skills.

Responsibilities

• Advocate and liaison for RXO’s top clients to ensure overall customer satisfaction.
• Expand current customer accounts through ongoing relationship development.
• Collaborate with team members to secure terms of sale, including negotiating rates, identifying carriers, and procuring specialized equipment.
• Maintain a strong understanding of the industry and client needs; cultivate a core book of business for consistent and repeatable sales.
• Ensure the integrity of the shipment and the RXO brand by following standard processes and procedures.
• Update internal tracking and reporting systems throughout the day to maintain accuracy in sales and volume metrics.
• Monitor and ensure accurate billing; strive to ensure mutually beneficial business operations.

Skills

Sales experience

Communication skills

Education

Bachelor's degree or equivalent

Job description

RXO, Inc. is seeking a Key Account Manager to advocate for our top clients and drive satisfaction across North America.

You will manage a core book of business, expand accounts through ongoing relationship development, and collaborate with teams to secure favorable terms, identify carriers, and procure specialized equipment. You will maintain a deep understanding of the industry and client needs, ensure shipment integrity, and keep accurate sales and volume metrics through daily updates.