Strategic Key Account Manager, Transportation

RXO, Inc.; Chicago (IL); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Competitive pay

401(k) retirement plan with company 5%

Paid time off

Health benefits

Job summary

RXO, Inc. is seeking a Key Account Manager in the Chicago area to serve as the daily point of contact and relationship manager for our top clients.

The role involves advocating for clients, expanding existing accounts, and negotiating terms of sale to maximize profitability. The position requires a Bachelor's degree (or equivalent) and at least 1 year of professional experience, with a preference for candidates who have 5 years of transportation sales experience and strong communication skills.

Qualifications

• Bachelor's degree or equivalent related work or military experience.
• 1 year of professional experience.
• 5 years of experience in a transportation sales environment.
• Excellent verbal and written communication skills.

Responsibilities

• Serve as an advocate and liaison for RXO's top clients to ensure overall customer satisfaction.
• Expand current customer accounts through ongoing relationship development.
• Collaborate with team members to secure the terms of sale, including negotiating rates, identifying carriers, procuring specialized equipment, etc.
• Maintain a strong understanding of the industry and client needs; cultivate a core book of business for consistent and repeatable sales.
• Ensure the integrity of the shipment and the RXO brand by following standard processes and procedures.
• Update internal tracking and reporting systems throughout the day to maintain accuracy in sales and volume metrics.
• Monitor and ensure accurate billing; strive to ensure mutually beneficial business operations.

Skills

Relationship management

Negotiation

Communication skills

Education

Bachelor's degree or equivalent

Job description

RXO, Inc. is seeking a Key Account Manager in the Chicago area to serve as the daily point of contact and relationship manager for our top clients.

The role involves advocating for clients, expanding existing accounts, and negotiating terms of sale to maximize profitability. The position requires a Bachelor's degree (or equivalent) and at least 1 year of professional experience, with a preference for candidates who have 5 years of transportation sales experience and strong communication skills.