Strategic Key Accounts Manager - Building Materials

US LBM; Roanoke (VA); On-site; USD 60,000 - 90,000; Full time

Job summary

Texas Building Supply, a division of US LBM Holdings, LLC, seeks an Account Manager to oversee key customer relationships, drive long-term profitability, and coordinate pricing, terms, and services with contractors and customers. You will act as the primary liaison between the division and its clients, analyzing trends and identifying growth opportunities.

The role emphasizes building trusted advisor relationships, managing pricing structures, and ensuring timely delivery of products while

Qualifications

• Bachelor’s degree in business administration or related field required.
• Proven experience as an Account Manager or similar role.
• Knowledge of the building materials industry and products.
• Ability to negotiate prices and contractual terms.
• Estimating from blueprints.
• Proficient with calculator and accounts receivable systems; basic accounting concepts.
• Strong communication and strategic thinking skills.

Responsibilities

• Manage key customer accounts for long-term success and profitability.
• Provide support to existing customer accounts with necessary products, time, and information.
• Serve as the lead point of contact for all customer account management matters.
• Develop and implement goals to focus on increased sales and margin improvement.
• Build and maintain strong, long-lasting client relationships.
• Develop trusted advisor relationships with key accounts, stakeholders and executive sponsors.
• Review and analyze historical sales data and trends.
• Assist with selecting products best suited to customer needs.
• Prepare, coordinate, and communicate price quotations, terms, delivery dates, and service obligations.
• Estimate materials from blueprints supplied by customer/contractor.
• Manage customer pricing structure and hierarchy to maximize gross profit.
• Resolve customer complaints and problems.
• Assist in the collection of accounts receivable.
• Forecast and track key account metrics.
• Collaborate with sales team to identify and grow opportunities within territory.

Skills

Building materials knowledge

Price negotiation

Blueprint estimation

Calculator proficiency

AR system experience

Oral communication

Basic accounting principles

Strategic mindset

Plans and aligns

Business insight

Effective communication

Education

Bachelor’s Degree in Business Administration or related field

Job description

Texas Building Supply, a division of US LBM Holdings, LLC, seeks an Account Manager to oversee key customer relationships, drive long-term profitability, and coordinate pricing, terms, and services with contractors and customers. You will act as the primary liaison between the division and its clients, analyzing trends and identifying growth opportunities.

The role emphasizes building trusted advisor relationships, managing pricing structures, and ensuring timely delivery of products while