Strategic Key Accounts Manager

MSC Industrial Direct Co.,Inc.; Hawaii; On-site; USD 65,000 - 100,000; Full time

Job summary

MSC Industrial Supply Co. is seeking a Key Accounts Executive in Maui, Hawaii and surrounding areas. The role focuses on expanding relationships with existing customers, cross-sell opportunities, and managing portfolios with revenue potential from $25K to $250K.

You will deliver on-site service and comprehensive account management to maximize retention and sustainable growth. Responsibilities include strengthening relationships, developing penetration strategies, and acting as a trusted advisor

Responsibilities

• Build and strengthen relationships with customers at both functional and executive levels to ensure retention, satisfaction, and alignment with current and future needs.
• Develop and execute strategies to deepen penetration within accounts, expand revenue opportunities, and achieve sales and retention targets.
• Serve as a trusted advisor by delivering tailored, value-driven solutions that address customer priorities.
• Lead the implementation of major company programs and initiatives within assigned accounts.
• Process orders, scan and verify incoming shipments, stock inventory, and manage returns to ensure accuracy and smooth daily operations.
• Leverage CRM and account management systems to track sales activity, analyze trends, and ensure accurate forecasting and reporting

Job description

MSC Industrial Supply Co. is seeking a Key Accounts Executive in Maui, Hawaii and surrounding areas. The role focuses on expanding relationships with existing customers, cross-sell opportunities, and managing portfolios with revenue potential from $25K to $250K.

You will deliver on-site service and comprehensive account management to maximize retention and sustainable growth. Responsibilities include strengthening relationships, developing penetration strategies, and acting as a trusted advisor