Strategic Key Accounts Growth Specialist

MSC Industrial Supply Co.; Fort Worth (TX); On-site; USD 39,000 - 61,000; Full time

Job summary

MSC Industrial Supply Co. is seeking a Key Accounts Executive to expand relationships with existing customers and identify cross-sell opportunities within designated territories in Texas.

You will manage portfolios with potential revenues from $25K to $250K and drive on-site service and comprehensive account management to maximize retention and growth. Responsibilities include leveraging CRM, analyzing trends, and collaborating with internal teams to deliver solutions and competitive pricing for

Qualifications

• High school diploma or GED; two to four year degree preferred.
• 2–3 years of outside direct sales/service experience preferred.
• Industry experience in fasteners, chemicals, industrial maintenance supplies, electrical, or manufacturing preferred.
• Strong technical aptitude to read and analyze technical materials.
• Excellent communication, presentation, listening, and relationship-building skills.
• Proficient with MS Word, Excel, PowerPoint; familiar with PC-based order systems and handheld scanning devices.

Responsibilities

• Build and strengthen relationships with customers at functional and executive levels to ensure retention.
• Develop strategies to deepen account penetration and exceed targets.
• Serve as trusted advisor delivering tailored, value-driven solutions.
• Lead implementation of major company programs within assigned accounts.
• Process orders, verify shipments, stock inventory, and manage returns for accuracy.
• Leverage CRM and account management systems to track sales activity and forecasting.
• Collaborate with internal teams to deliver operational excellence and exceed customer expectations.
• Drive setup and optimization of vending and VMI at new or existing locations.
• Collaborate with sales management on pricing strategies for non-contract customers.
• Monitor market trends and competitors to provide forward-looking solutions.
• Prepare timely, accurate sales reports aligned with management expectations.
• Submit customer orders using ordering technology.
• Contribute to a culture of collaboration and accountability.
• Participate in cross-functional projects to support organizational goals.

Skills

Relationship building

Account management

Sales strategy

CRM software

Communication skills

Negotiation

Time management

Education

High school diploma or GED

Two to four year college degree preferred

Tools

MS Word

Excel

PowerPoint

Order systems

Handheld scanners

CRM systems

Job description

MSC Industrial Supply Co. is seeking a Key Accounts Executive to expand relationships with existing customers and identify cross-sell opportunities within designated territories in Texas.

You will manage portfolios with potential revenues from $25K to $250K and drive on-site service and comprehensive account management to maximize retention and growth. Responsibilities include leveraging CRM, analyzing trends, and collaborating with internal teams to deliver solutions and competitive pricing for