Strategic Key Account Operations Lead

Pfeiffer Vacuum+Fab Solutions; San Jose (CA); Hybride; USD 90 000 - 125 000; Plein temps

Avantages offerts par ce poste

5% KEIP bonus

Résumé du poste

Pfeiffer Vacuum is seeking a Key Account Operations Manager to support semiconductor key accounts. The role requires coordinating with KAMs, the Director, factories, customers and contractors to optimize delivery and supply chain performance.

Responsibilities include demand planning, root-cause analysis, and developing dashboards using Power BI, Tableau and SharePoint, with ERP analysis in SAP/INFOR. The position involves travel and collaboration across global sites.

Qualifications

• Bachelor’s degree in a related field is required.
• 2–3 years of Semiconductor industry experience preferred.
• Experience with vacuum technology and OEM customer networks is beneficial.
• Strong organizational skills and problem-solving ability.
• Ability to multitask and work across cross-functional teams.

Responsabilités

• Analyze delivery performance, inventory, backlog, shortages and demand trends.
• Collaborate with manufacturing sites, suppliers and cross-functional teams to resolve constraints.
• Perform demand planning and translate demand signals into requirements.
• Analyze OTD and supplier performance, conduct root-cause analysis and implement improvements.
• Evaluate processes to improve efficiency, productivity and compliance.
• Plan capacity and identify bottlenecks with RCCP/CRP analysis.
• Develop dashboards and KPIs using Power BI, Power Query, Tableau and SharePoint.
• Design process automation and digital workflow improvements.
• Apply forecasting and quantitative modeling for demand and supply planning.
• Develop supply chain models to support risk mitigation.
• Utilize SAP and INFOR to analyze manufacturing and inventory data.
• Support project planning with MS Project and JIRA.

Connaissances

Problem solving

Strategic thinking

Multitasking

Formation

Bachelor's degree

Outils

Power BI

Excel

Power Query

Tableau

SharePoint

SAP

Infor

Tableau

MS Project

JIRA

Description du poste

Pfeiffer Vacuum is seeking a Key Account Operations Manager to support semiconductor key accounts. The role requires coordinating with KAMs, the Director, factories, customers and contractors to optimize delivery and supply chain performance.

Responsibilities include demand planning, root-cause analysis, and developing dashboards using Power BI, Tableau and SharePoint, with ERP analysis in SAP/INFOR. The position involves travel and collaboration across global sites.