Strategic Key Accounts Manager

H-T-L perma USA, LP; Charlotte (NC); Hybride; USD 90 000 - 120 000; Plein temps

Avantages offerts par ce poste

Health coverage

401(k) with match

Profit-sharing

Generous PTO

Laptop and phone provided

Résumé du poste

perma is seeking a strategic, customer-focused Key Account Manager to grow relationships with key accounts including OEMs, channel partners, and industrial end users. You will serve as a trusted advisor, identify expansion opportunities, and coordinate cross-functional resources to deliver measurable business outcomes.

You will lead multi-year account plans, conduct executive reviews, and drive value across reliability, productivity, safety, and total business value while navigating complex

Qualifications

• Proven success managing and growing large, complex B2B accounts.
• Experience in strategic account management, enterprise sales, or a related industrial role.
• Strong commercial judgment, negotiation skills, CRM discipline, and willingness to travel for customer engagements.

Responsabilités

• Develop and execute strategic account plans that expand revenue, margin, retention, and share of wallet.
• Build relationships with executives, procurement, engineering, maintenance, and operational stakeholders.
• Lead consultative discovery and position solutions around reliability, productivity, safety, and total business value.
• Manage complex opportunities from qualification through negotiation, implementation, and account expansion.
• Conduct executive business reviews and maintain clear customer growth plans, commitments, and action items.
• Coordinate sales, technical, service, marketing, and leadership resources without direct authority.
• Maintain accurate CRM activity, pipeline, forecasts, close dates, opportunity values, and account documentation.
• Monitor market trends, customer needs, and competitor activity to support strategic partnerships and growth initiatives.

Connaissances

Account strategy

Customer development

Business reviews

Consultative selling

Value selling

Negotiation

Executive presence

Strategic communication

Presentation skills

Cross-functional leadership

Influence without authority

CRM discipline

Travel willingness

Large B2B accounts

Description du poste

perma is seeking a strategic, customer-focused Key Account Manager to grow relationships with key accounts including OEMs, channel partners, and industrial end users. You will serve as a trusted advisor, identify expansion opportunities, and coordinate cross-functional resources to deliver measurable business outcomes.

You will lead multi-year account plans, conduct executive reviews, and drive value across reliability, productivity, safety, and total business value while navigating complex