Strategic Key Account Manager - Precision Manufacturing

Machine Sciences; Tualatin (OR); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Competitive compensation

Medical, dental, and vision insurance

401(k) with company match

Paid holidays and generous PTO

Growth and development opportunities

Job summary

Machine Sciences is seeking a seasoned Key Account Manager to own strategic relationships and growth within assigned accounts in the United States. You will coordinate with planning, engineering, production, and quality teams to craft tailored quotations and drive customer success, while maintaining rigorous data and program details in the CRM.

The role emphasizes strategic conversations, proactive risk management, and exceptional communication to ensure commitments are delivered and customer

Qualifications

• Bachelor's degree in Business, Engineering, Manufacturing, or related field preferred.
• 3+ years in account management, sales, program management, or customer success in manufacturing/tech.
• Ability to interpret engineering drawings, specs, and manufacturing requirements.
• Strong analytical, mathematical, and problem-solving skills.
• Exceptional written and verbal communication skills.
• Experience using CRM systems and Microsoft Office applications.
• Ability to manage multiple priorities with attention to detail.

Responsibilities

• Serve as the primary contact for assigned customer accounts.
• Develop and strengthen long-term customer relationships built on trust and professionalism.
• Understand customer programs, prints, specifications, and quality requirements.
• Identify growth opportunities within existing accounts and lead QBRs.
• Coordinate cross-functional teams to ensure commitments are delivered.

Skills

Analytical thinking

Communication skills

CRM experience

Microsoft Office

Interpreting drawings

Education

Bachelor's degree in Business/Engineering/Manufacturing

Tools

CRM software

Microsoft Office

Job description

Machine Sciences is seeking a seasoned Key Account Manager to own strategic relationships and growth within assigned accounts in the United States. You will coordinate with planning, engineering, production, and quality teams to craft tailored quotations and drive customer success, while maintaining rigorous data and program details in the CRM.

The role emphasizes strategic conversations, proactive risk management, and exceptional communication to ensure commitments are delivered and customer