Strategic Key Account Manager — North America

Clayton Services; Houston (TX); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Excellent benefits

Job summary

Clayton Services in Houston seeks a Key Account Manager – North America to develop strategic customer relationships and grow key accounts across the North American market. You will collaborate with manufacturing, operations, supply chain and customer service to meet commitments and drive profitable sales growth.

The role requires 5–7+ years in industrial B2B sales or strategic account management, with strong negotiation, account planning and CRM/SAP experience.

Qualifications

• Bachelor's degree preferred in Business, Engineering, Marketing or related field.
• 5–7+ years of industrial B2B sales or strategic account-management experience.
• Demonstrated success managing major OEM, distributor, or strategic customer relationships.
• Experience with complex negotiations, pricing, contracts, and business development.

Responsibilities

• Manage and grow a portfolio of strategic industrial and manufacturing customers.
• Develop and execute account strategies designed to increase revenue, profitability, and customer retention.
• Identify and pursue new business opportunities throughout the North American market.
• Build strong relationships with OEMs, distributors, manufacturers, and other strategic customers.
• Lead customer negotiations involving pricing, quotations, contracts, and commercial terms.
• Develop sales forecasts and maintain accurate account and opportunity information.
• Work closely with manufacturing, operations, supply chain, and customer-service teams to ensure customer commitments are achieved.
• Support new product introductions and customer-specific product requirements.
• Monitor market activity, competitive conditions, customer demand, and emerging opportunities.
• Develop senior-level customer relationships and serve as a primary commercial point of contact.
• Balance customer requirements with production capacity, delivery capabilities, and profitability objectives.
• Represent the organization professionally during customer meetings, presentations, and negotiations.

Skills

Industrial B2B sales

Account management

Negotiation

Strategic account planning

Forecasting & pipeline management

Relationship management

Education

Bachelor's degree in Business/Engineering/Marketing

Tools

SAP

CRM software

Job description

Clayton Services in Houston seeks a Key Account Manager – North America to develop strategic customer relationships and grow key accounts across the North American market. You will collaborate with manufacturing, operations, supply chain and customer service to meet commitments and drive profitable sales growth.

The role requires 5–7+ years in industrial B2B sales or strategic account management, with strong negotiation, account planning and CRM/SAP experience.