Strategic Key Account Manager – Life Sciences

Uniphar; Garner (NC); On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits package

Collaborative, flexible work culture

Job summary

Uniphar is seeking a proactive Key Account Manager to manage assigned customer accounts in Garner, NC and drive revenue growth. You will prepare quotations, source products from approved suppliers, and collaborate with Procurement, Regulatory, Quality, Logistics and Business Development to ensure exceptional service.

Ideal candidates have a minimum of two years in sales or related roles, strong communication and negotiation skills, and proficiency with MS Office and CRM/ERP systems.

Qualifications

• High School Diploma, GED or equivalent qualification required.
• Minimum two years of experience in sales, account management, customer service, procurement, or related commercial role.
• Excellent communication, negotiation, and relationship management skills.
• Strong organizational skills with ability to manage multiple priorities.
• Proficiency in Microsoft Office; CRM/ERP experience a plus.
• Strong analytical and problem-solving capabilities. Travel up to 20%.

Responsibilities

• Manage and develop relationships with assigned customer accounts to support retention and growth.
• Prepare accurate and competitive quotations in response to customer inquiries.
• Source products from approved suppliers and evaluate pricing, availability, lead times, and supply continuity.
• Negotiate with suppliers to achieve the best commercial outcome while maintaining compliance with company procedures.
• Respond to customer inquiries, requests, and complaints in a professional and timely manner.
• Maintain customer and supplier data within company systems and ensure records are current.
• Coordinate with Regulatory Affairs to obtain documentation for import/export and customer compliance.
• Partner with Business Development to transition new customers into active accounts.
• Work cross-functionally with Operations, Logistics, Quality, and Finance to ensure order fulfilment.
• Monitor account performance and identify opportunities for increased sales and margin.
• Process or acknowledge customer inquiries within 24 hours.
• Undertake additional duties as assigned by management.

Skills

Communication

Negotiation

Relationship management

Organizational skills

Analytical thinking

Problem solving

Teamwork

Education

High School Diploma or GED

Tools

MS Office

CRM/ERP systems

Job description

Uniphar is seeking a proactive Key Account Manager to manage assigned customer accounts in Garner, NC and drive revenue growth. You will prepare quotations, source products from approved suppliers, and collaborate with Procurement, Regulatory, Quality, Logistics and Business Development to ensure exceptional service.

Ideal candidates have a minimum of two years in sales or related roles, strong communication and negotiation skills, and proficiency with MS Office and CRM/ERP systems.