Strategic Key Account Manager — Field-Based

Rsgroup; Danvers (MA); Remote; USD 90,000 - 120,000; Full time

Job summary

RS Group is seeking a proactive Key Account Manager to manage our most important client accounts in the New England region. You will be the lead point of contact, build lasting relationships, understand client needs, and coordinate with internal teams to meet deadlines.

In this field-based, full-time role, you’ll identify growth opportunities, negotiate contracts, present progress reports, and drive strategies to maximize client success and company revenue.

Qualifications

• Bachelor’s degree in marketing, business administration, sales, or relevant field.
• 4–5 years’ experience in sales, management, key account management, or relevant experience.
• Excellent verbal and written communication; listener, presenter, people-person.
• CRM software and MS Office, with emphasis on Excel.
• Able to analyze data and translate results into better solutions.
• Strong negotiation skills with ability to follow through on contracts.
• Proven results delivering client solutions and meeting sales goals.

Responsibilities

• Developing and maintaining relationships with major clients.
• Resolving key client issues and complaints.
• Understanding key account needs and anticipating changes.
• Managing communications between key clients and internal teams.
• Coordinating account team assigned to each client.
• Strategic planning to improve client results.
• Assisting National Accounts Directors in negotiating contracts and timelines.
• Collaborating with sales to maximize profit through upselling and cross-selling.
• Presenting reports on account progress, goals, and quarterly initiatives.
• Meeting all client needs and deliverables within proposed timelines.
• Analyzing client data to provide CRM insights.
• Expanding relationships and bringing in new clients.

Skills

Relationship building

Communication

Presentations

People skills

Sales

Negotiation

Data analysis

CRM proficiency

Excel

Education

Bachelor's degree in marketing, business administration, sales, or relevant field

Tools

CRM software

Microsoft Office

Excel

Job description

RS Group is seeking a proactive Key Account Manager to manage our most important client accounts in the New England region. You will be the lead point of contact, build lasting relationships, understand client needs, and coordinate with internal teams to meet deadlines.

In this field-based, full-time role, you’ll identify growth opportunities, negotiate contracts, present progress reports, and drive strategies to maximize client success and company revenue.