Strategic Key Account Leader - Remote USA

Rubicon; Atlanta (GA); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Rubicon seeks a Key Account Manager to lead the client service team and serve as the primary contact for strategic accounts. You will drive service delivery, manage end-to-end activities, and partner with Finance, Operations, and Sourcing to meet SLAs and MSAs.

You will present performance insights, develop annual account plans, and support value creation through waste reduction and revenue growth. Remote/hybrid USA role with some travel.

Qualifications

• Minimum 5 years in account management with growth track record.
• Strong communication, presentation, and relationship skills.
• Proven project management and cross-functional collaboration ability.
• Experience with CRM tools (e.g., Salesforce) and MS Office Suite.

Responsibilities

• Own end-to-end account management for key clients and weekly invoicing.
• Lead client service team and address service escalations promptly.
• Develop and implement annual plans; track progress against SLAs/MSAs.
• Generate performance reports and present to senior client contacts.
• Collaborate with Finance, Operations, and Sourcing to ensure seamless service.
• Travel to client sites as needed and work in a hybrid setup.

Skills

Account management

Relationship building

Presentation skills

Project management

Communication

Team leadership

Education

High School Diploma

Bachelor's degree in related field

Tools

Salesforce

Microsoft Office

Job description

Rubicon seeks a Key Account Manager to lead the client service team and serve as the primary contact for strategic accounts. You will drive service delivery, manage end-to-end activities, and partner with Finance, Operations, and Sourcing to meet SLAs and MSAs.

You will present performance insights, develop annual account plans, and support value creation through waste reduction and revenue growth. Remote/hybrid USA role with some travel.