Remote Key Account Lead, Waste Solutions

Kids for the Future; United States; Hybrid; USD 90,000 - 130,000; Full time

Job summary

Kids for the Future is seeking a Key Account Manager who will act as the primary business contact for key client decision makers. You will lead the client service team and ensure services meet client expectations across SLAs and MSAs.

You will collaborate across Finance, Operations, Sourcing and Project teams to drive value and resolve escalations, while managing invoicing and annual plans. Travel may be required, and the role supports a remote/hybrid setup in the USA.

Qualifications

• Five or more years of successful account management experience.
• Strong communication, presentation, and facilitation skills.
• Ability to manage multiple priorities and projects with deadlines.
• Proficiency with CRM systems such as Salesforce.

Responsibilities

• Own the entire account end-to-end and manage the book of business for the client.
• Lead and coach the client service team to ensure SLAs and MSAs are met.
• Manage project work: add/remove waste containers, lease/purchase equipment, and one-off needs.
• Generate and present performance reporting to key client decision makers, on-site or virtually.
• Develop and execute annual plans and drive client value and growth.

Skills

Presentation

Communication

Project management

Interpersonal skills

Organization

Team leadership

Education

Bachelor's degree

High School Diploma

Tools

Salesforce

Job description

Kids for the Future is seeking a Key Account Manager who will act as the primary business contact for key client decision makers. You will lead the client service team and ensure services meet client expectations across SLAs and MSAs.

You will collaborate across Finance, Operations, Sourcing and Project teams to drive value and resolve escalations, while managing invoicing and annual plans. Travel may be required, and the role supports a remote/hybrid setup in the USA.