Strategic Key Account Leader - Logistics Growth (Remote)

DHL eCommerce; Florida; Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Bonus Programs

401k with company match

Medical, Dental, Vision

Paid Time Off

Employee Discount Program

Life Insurance

Job summary

DHL eCommerce is seeking a Regional Sales Manager to retain, grow, and optimize key customer accounts, focusing on revenue retention, share-of-wallet expansion, and profitability. You will partner with cross-functional teams to strengthen relationships and develop strategies for long-term value and sustainable results.

The role emphasizes collaboration with Solutions Engineers, Client Relationship Managers, and Implementation Managers, with travel up to 30% and a remote-first setup in the US.

Qualifications

• Bachelor’s degree in business or marketing preferred or related work experience.
• 7 years related sales experience calling on accounts.
• Parcel, ecommerce, and logistics experience required.
• Experience with sales activity reporting software preferred.

Responsibilities

• Own assigned accounts after transition from the Business Development Manager and ensure continuity in customer experience.
• Develop and execute accounts plans focused on retention, growth, and profitability.
• Identify cross-sell, upsell, and expansion opportunities within accounts.
• Build trusted relationships with customer stakeholders and executive sponsors.
• Lead regular business reviews and strategic account discussions to assess performance and identify risks and opportunities.
• Serve as the primary Sales point of contact for assigned customers.

Skills

Sales leadership

Account management

Negotiation

Communication

Organization & planning

Analytical & presentation

Education

Bachelor’s degree in business or marketing

Tools

Sales activity reporting software

Job description

DHL eCommerce is seeking a Regional Sales Manager to retain, grow, and optimize key customer accounts, focusing on revenue retention, share-of-wallet expansion, and profitability. You will partner with cross-functional teams to strengthen relationships and develop strategies for long-term value and sustainable results.

The role emphasizes collaboration with Solutions Engineers, Client Relationship Managers, and Implementation Managers, with travel up to 30% and a remote-first setup in the US.