Remote Key Account Manager – Growth & Retention

International Executive Service Corps; South Carolina; Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401k with company match

Paid time off

Parental leave

Employee discounts

Well-being programs

Tuition reimbursement

Job summary

DHL eCommerce is seeking a high‑impact Key Account Manager to retain, grow, and optimize the value of assigned customer accounts. You will partner with cross‑functional teams to expand revenue, manage renewals, and improve profitability while delivering strategic account plans.

You will lead executive reviews, build strong stakeholder relationships, and explore cross‑sell opportunities, with travel up to 30% as needed to support customers and partnerships.

Qualifications

• Bachelor’s degree in business or marketing required.
• 7 years related sales experience calling on accounts.
• Parcel, ecommerce, and logistics experience required.
• Experience with sales activity reporting software preferred.

Responsibilities

• Own and grow assigned accounts with a focus on retention, revenue growth, and profitability.
• Lead cross-functional reviews and strategic discussions with stakeholders.
• Negotiate renewals and pricing to optimize account economics.
• Develop account strategies to drive long‑term value and expansion.

Skills

Account management

Sales strategy

Negotiation

Communication

Analytical skills

Education

Bachelor’s degree in business or marketing

Tools

Sales activity reporting software

Job description

DHL eCommerce is seeking a high‑impact Key Account Manager to retain, grow, and optimize the value of assigned customer accounts. You will partner with cross‑functional teams to expand revenue, manage renewals, and improve profitability while delivering strategic account plans.

You will lead executive reviews, build strong stakeholder relationships, and explore cross‑sell opportunities, with travel up to 30% as needed to support customers and partnerships.