Strategic Key Account Growth Manager

C.H. Robinson Worldwide; Chicago (IL); On-site; USD 76,000 - 158,000; Full time

Benefits offered by this job

Medical plans

Dental & Vision

401(k) with company match

Paid time off

Career development opportunities

Job summary

C.H. Robinson Worldwide, Chicago, seeks a Manager, Key Account Management to lead a team supporting a portfolio of strategic accounts.

This role blends direct account ownership with people leadership, coaching, and performance management to drive customer outcomes. You will align internal resources, manage profitability, and develop multi-service solutions while building senior-level relationships with customers.

Qualifications

• Minimum 5 years of experience in sales and/or account management.
• Bilingual in Spanish and English (written and verbal).
• Bachelor's degree required or equivalent.

Responsibilities

• Own the growth strategy and long-term success of strategic accounts.
• Coach and lead Account Managers to identify expansion opportunities.
• Collaborate cross-functionally to align resources and resolve barriers.
• Maintain senior-level relationships with customer stakeholders.

Skills

Account management

Sales

Leadership

Strategic planning

Negotiation

Communication

Presentation skills

Spanish-English bilingual

Education

Bachelor's degree

Tools

Microsoft Office Suite

Job description

C.H. Robinson Worldwide, Chicago, seeks a Manager, Key Account Management to lead a team supporting a portfolio of strategic accounts.

This role blends direct account ownership with people leadership, coaching, and performance management to drive customer outcomes. You will align internal resources, manage profitability, and develop multi-service solutions while building senior-level relationships with customers.