Hybrid Global Accounts Manager – Remote 3 Days/Week

C.H. Robinson Worldwide; Eden Prairie (MN); Hybrid; USD 60,000 - 125,000; Full time

Benefits offered by this job

Medical plans

Paid time off

401(k) with company match

Employee stock purchase plan

Job summary

C.H. Robinson Worldwide is seeking an Account Manager to drive growth, retention, and long-term customer success across a select portfolio within Global Forwarding. You will build trusted relationships with key stakeholders, identify new opportunities, and deliver strategic logistics solutions that help customers optimize their global supply chains while expanding business with C.H.

Robinson. You will partner cross-functionally to lead account strategy, uncover growth opportunities, and ensure

Qualifications

• High school diploma or GED required.
• Global Forwarding experience preferred (minimum 2 years).
• Ability to travel up to 25% domestically/internationally.
• Bachelor's degree preferred.

Responsibilities

• Retain, grow, and strategically manage a portfolio of customer accounts.
• Build strong relationships with customer contacts at multiple levels to deepen engagement.
• Lead regular business reviews using analytics, market insights, and performance trends to identify growth opportunities.
• Present strategic solutions that increase customer value, expand services, and support long-term account retention.
• Identify opportunities to further penetrate accounts by positioning C.H. Robinson’s full range of services.
• Partner with pricing, service line, operations, and product teams to develop competitive pricing strategies and customer recommendations.
• Support new business implementation, including account setup, documentation, compliance requirements, and c-codes.
• Manage customer expectations through clear SOPs, KPIs, business processes, and account-specific performance metrics.
• Collaborate cross-functionally to ensure strong execution, service consistency, and alignment with customer goals.
• Contribute to annual account planning, budgeting, and growth strategies that drive measurable business results.

Skills

Analytical skills

Communication skills

Teamwork

Prioritization

Multitasking

Problem-solving

Data-driven decisions

Travel flexibility

Education

High school diploma or GED

Bachelor's degree

Tools

Microsoft Office

Job description

C.H. Robinson Worldwide is seeking an Account Manager to drive growth, retention, and long-term customer success across a select portfolio within Global Forwarding. You will build trusted relationships with key stakeholders, identify new opportunities, and deliver strategic logistics solutions that help customers optimize their global supply chains while expanding business with C.H.

Robinson. You will partner cross-functionally to lead account strategy, uncover growth opportunities, and ensure