Strategic Logistics Account Executive

C.H. Robinson; Orange (CA); Hybrid; USD 26,000 - 52,000; Full time

Job summary

C.H. Robinson is hiring an Associate Portfolio Executive to build and manage a customer portfolio while developing long-term relationships.

You will leverage AI-powered tools to simplify quoting, planning, and scheduling—so you can focus on selling, problem-solving, and growing revenue. You’ll operate with autonomy, supported by structured onboarding and coaching as you gain credibility in a global supply chain leader.

Qualifications

• High School Diploma or GED.
• Minimum 6 months Customer Engagement Experience internal or external
• Ability to travel up to 10%

Responsibilities

• Build and grow a portfolio of customers, strengthening relationships and uncovering needs to convert opportunities into active business.
• Re-engage dormant accounts and expand within existing customers to increase volume, revenue, and wallet share.
• Own day‑to‑day customer interactions by responding quickly to questions, managing exceptions and escalations, and resolving conflict professionally.
• Coordinate with carriers, suppliers, and internal partners to meet customer commitments and service expectations.
• Quote and price freight, applying negotiation skills, market insight, and customer buying patterns to execute pricing strategy.
• Plan, build, and execute shipments (with AI agent support) aligned to customer expectations
• Identify account growth potential and cultivate transactional relationships into more committed, repeatable partnerships supported by business development resources.
• Use data, reporting, and market/customer updates to uncover service and growth opportunities and inform daily priorities.
• Improve how work gets done by adopting new tools/technology, identifying automation opportunities, and helping document and follow SOPs.
• Operate with urgency and a team‑first mindset by supporting teammates’ customers when needed and contributing in daily/weekly stand‑ups.

Skills

Customer engagement

Education

High School Diploma or GED

Bachelor's Degree

Job description

C.H. Robinson is hiring an Associate Portfolio Executive to build and manage a customer portfolio while developing long-term relationships.

You will leverage AI-powered tools to simplify quoting, planning, and scheduling—so you can focus on selling, problem-solving, and growing revenue. You’ll operate with autonomy, supported by structured onboarding and coaching as you gain credibility in a global supply chain leader.