Strategic ITIL Change & Release Lead

Computacenter AG & Co. oHG; Northern (KY); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Computacenter is seeking an ITIL Specialist to join the PIAM team in the United States. You will lead Change and Release Management while supporting ITIL functions including Asset, Change, and Release Management for a prestigious customer account.

You will chair the Change Advisory Board, review RFCs, coordinate build and deployment, and drive release strategies with a focus on system stability, security and compliance across environments.

Qualifications

• Strong working knowledge of ITIL processes including Asset, Change and Release Management.
• Experience coordinating CABs, RFC reviews and deployment planning.
• Ability to work in enterprise IT/service management environments with cross-functional teams.

Responsibilities

• Lead Change and Release Management activities and maintain ITIL function delivery.
• Oversee lifecycle of software or infrastructure updates and coordinate build, testing, and deployment.
• Plan release calendars across development, staging and production environments.

Skills

ITIL processes

Change Management

Release Management

Asset Management

Stakeholder engagement

Communication skills

Time management

Education

Bachelor's degree or equivalent

Tools

SAP

MS Office

MS Teams

Job description

Computacenter is seeking an ITIL Specialist to join the PIAM team in the United States. You will lead Change and Release Management while supporting ITIL functions including Asset, Change, and Release Management for a prestigious customer account.

You will chair the Change Advisory Board, review RFCs, coordinate build and deployment, and drive release strategies with a focus on system stability, security and compliance across environments.