Strategic IT Sales & Account Leader (Hybrid)

Tech Sales Jobs; Minneapolis (MN); Hybride; USD 120 000 - 180 000; Plein temps

Résumé du poste

Amadeus seeks a Senior Sales & Account Manager to drive regional and global growth in IT solutions. You will collaborate with Customer Success Managers and solution consultants to build strong stakeholder relationships and ensure value delivery across the sales lifecycle.

You will lead account development, participate in solution workshops, and guide contract renewals with cross-functional teams, including PMM and Sales.

Qualifications

• Significant experience in commercial leadership roles within IT solution sales or account management.

Responsabilités

• Develop and implement strategies and plans that support key business goals and a reliable sales pipeline in IT.
• Set clear objectives across short-, mid-, and long-term horizons for customer engagement, commercial growth, solution adoption, and marketing.
• Create and maintain an Account Development Plan aligned with cross-functional partners and synchronized with the Customer Success Plan.
• Share insights on customer needs, market trends, challenges, and competitive developments with internal teams.
• Support and guide global team members, including Account Managers and CSMs.
• Provide input to PMM to shape customer-focused solutions.
• Build relationships with senior customer stakeholders to assess new business opportunities.
• Initiate collaborative pre-sales activities such as solution workshops and product demonstrations.
• Work with internal teams to update contracts accurately and lead acquisition and renewal processes.
• Coordinate customer requests with timely follow-up and clear communication.
• Support effective use of Amadeus technology and promote achievement of performance and service goals.
• Share product and solution updates with customers in partnership with the CSM team.
• Partner with CSMs and pre-Sales to retain and grow the IT solution portfolio.
• Facilitate business reviews, executive meetings, and joint marketing engagements to align priorities and encourage value creation.
• Foster effective collaboration with internal teams to support high-quality service delivery.
• Contribute to process improvements and organizational development efforts.
• Organize regular account team meetings to track ADP progress and align next steps.
• Manage sales processes and maintain accurate customer data in Salesforce.
• Escalate customer issues, including billing matters, and contribute to product lifecycle discussions.

Formation

Business Administration, Marketing, or related field

Outils

Salesforce

Description du poste

Amadeus seeks a Senior Sales & Account Manager to drive regional and global growth in IT solutions. You will collaborate with Customer Success Managers and solution consultants to build strong stakeholder relationships and ensure value delivery across the sales lifecycle.

You will lead account development, participate in solution workshops, and guide contract renewals with cross-functional teams, including PMM and Sales.