Strategic IT Relationship Manager | Hybrid Contract

Radiant Digital; Richmond (VA); Hybrid; USD 120,000 - 145,000; Full time

Job summary

A tech consulting firm is seeking an IT Customer Relationship Manager for a 6+ month contract in Richmond, VA. The role requires local candidates due to hybrid work, with responsibilities including managing delivery of IT services and fostering relationships with agency leadership. Ideal candidates will have significant experience in IT, strong communication skills, and strategic thinking abilities, with a focus on conflict resolution and collaboration.

Qualifications

• 6 years of experience in Information Technology.
• 5 years of experience demonstrating strong communication skills.
• 10 years in conflict negotiation and resolution.

Responsibilities

• Meet with agency leadership to ensure successful delivery of products and services.
• Manage escalations for service, product, and project delivery.
• Build and maintain relationships with business partners.

Skills

Strategic thinking

Communication skills

Conflict negotiation

Collaboration

Product line planning

Education

Bachelor’s degree in Information Technology or equivalent experience

Job description

A tech consulting firm is seeking an IT Customer Relationship Manager for a 6+ month contract in Richmond, VA. The role requires local candidates due to hybrid work, with responsibilities including managing delivery of IT services and fostering relationships with agency leadership. Ideal candidates will have significant experience in IT, strong communication skills, and strategic thinking abilities, with a focus on conflict resolution and collaboration.