Strategic IT Relationship & Delivery Leader

Ampcus, Inc; Richmond (VA); Hybrid; USD 110,000 - 160,000; Full time

Job summary

Ampcus Inc. seeks an IT Customer Relationship Manager in Richmond, VA (Hybrid) to serve as a strategic partner to business stakeholders, aligning IT initiatives with business goals and delivering IT products and services.

The role involves coordinating with IT leadership, managing escalations, and identifying opportunities for service improvements and innovation. You will collaborate with leadership to ensure continuous delivery of IT products and services, build strong relationships with

Qualifications

• Bachelor's degree and 6+ years IT experience.
• Strong knowledge of SDLC, Agile methods, and IT procurement.
• Proven ability to influence stakeholders and build credibility.

Responsibilities

• Build and maintain relationships with business stakeholders and executives.
• Coordinate with IT leadership to deliver IT products and services.
• Manage escalations and align technology initiatives with business goals.
• Develop multi-year roadmaps with Enterprise Architecture teams.

Skills

SDLC knowledge

Agile methodologies

Stakeholder management

Effective communications

Strategic planning

Education

Bachelor's degree

Job description

Ampcus Inc. seeks an IT Customer Relationship Manager in Richmond, VA (Hybrid) to serve as a strategic partner to business stakeholders, aligning IT initiatives with business goals and delivering IT products and services.

The role involves coordinating with IT leadership, managing escalations, and identifying opportunities for service improvements and innovation. You will collaborate with leadership to ensure continuous delivery of IT products and services, build strong relationships with