Strategic IT Relationship Leader, Americas

ControlUp; United States; Hybrid; USD 80,000 - 120,000; Full time

Benefits offered by this job

Collaborative culture

Global team interactions

Flexible work model

Job summary

A tech leader in DEX solutions seeks a Technical Relationship Manager to serve as a trusted advisor for enterprise customers, ensuring a seamless journey from onboarding to optimization. The role demands expertise in endpoint management, strong communication skills, and the ability to mentor customers on leveraging solutions effectively. With a hybrid working model, this position promises to foster collaboration across global teams, making a significant impact on IT operations.

Qualifications

• Experience in endpoint management, VDI, and application virtualization.
• Proven ability to navigate enterprise IT environments.
• Hands-on experience with desktop management and APIs.

Responsibilities

• Support customers by understanding their needs.
• Provide technical guidance on implementation best practices.
• Mentor customers on maximizing their ControlUp deployment.

Skills

Enterprise IT consulting experience

Technical foundation in endpoint management

PowerShell scripting

Exceptional communication skills

Consultative investigation techniques

Technical leadership

Job description

A tech leader in DEX solutions seeks a Technical Relationship Manager to serve as a trusted advisor for enterprise customers, ensuring a seamless journey from onboarding to optimization. The role demands expertise in endpoint management, strong communication skills, and the ability to mentor customers on leveraging solutions effectively. With a hybrid working model, this position promises to foster collaboration across global teams, making a significant impact on IT operations.