Strategic IT Partner, Social Science Division (Hybrid)

Conditions. Workplace Diversity, LLC.; Cambridge (MA); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Hybrid work arrangement

Tuition assistance

Comprehensive benefits

Job summary

Harvard University Information Technology (HUIT) seeks a Divisional Technology Partner for the Social Science Division to align technology investments with priorities, lead demand planning, and coordinate enterprise solutions.

The role partners with divisional leadership, guides IT governance, manages escalations, and ensures resource budgets are respected while driving change across a complex higher-education environment. This hybrid role supports collaboration across campuses and units.

Qualifications

• Bachelor's degree or equivalent work experience.
• Minimum of five years’ post-secondary education or relevant work experience.
• Ability to navigate stakeholders at all levels of the organization.
• Strategic initiative and portfolio management.
• Executive communication and stakeholder engagement.
• Stakeholder negotiation and influence.
• Experience working in the FAS, Harvard, or a complex higher education setting
• Financial stewardship and resource allocation.
• Facility with technological tools, platforms, and concepts.
• Organizational change leadership.

Responsibilities

• Document local FAS technology needs and gather feedback on IT systems and services.
• Manage IT investment request intake.
• Partner with FAS divisional leadership to align technology investments with academic and operational priorities, ensuring IT initiatives are prioritized and/or funded within defined governance guardrails and resource budget.
• Facilitate FAS divisional demand planning, including IT roadmap development and shared visibility into intake, portfolio tradeoffs, and resource capacity.
• Coordinate with counterparts across the FAS to identify shared solutions to common problems.
• Produce annual report of divisional IT investments and impact.
• Represent divisional perspectives on FAS and University-wide enterprise applications and platforms.
• Serve as first point of escalation when warranted; triage and assess issues that warrant higher-level review.
• Prioritize FAS unit needs and resolve issues within resource budget.
• Diagnose whether issues stem from technology, policy, or business process, and route accordingly.
• Approve limited exceptions to service catalog parameters for access to IT resources.
• Make FAS computer refresh and allocation decisions within established lifecycle policies.
• Socialize and communicate IT change initiatives within the division.
• Collaborate with colleagues and stakeholders to address sensitive matters and build consensus; provide guidance to colleagues and arrange or deliver trainings as needed.

Skills

Stakeholder engagement

Portfolio management

Executive communication

Strategic initiative

Change leadership

Financial stewardship

Higher education experience

IT governance

Education

Bachelor's degree or equivalent

5+ years post-secondary education or relevant work experience

Tools

IT governance platforms

Budgeting tools

Job description

Harvard University Information Technology (HUIT) seeks a Divisional Technology Partner for the Social Science Division to align technology investments with priorities, lead demand planning, and coordinate enterprise solutions.

The role partners with divisional leadership, guides IT governance, manages escalations, and ensures resource budgets are respected while driving change across a complex higher-education environment. This hybrid role supports collaboration across campuses and units.