Strategic IT Partner, Social Science Division (Hybrid)

Harvard Central Administration (CADM) Talent Acquisition; Cambridge (MA); Hybrid; USD 120,000 - 170,000; Full time

Benefits offered by this job

Generous paid time off

Health insurance

Retirement plans

Wellbeing resources

Family caregiver support

Tuition assistance

Commuter benefits

Job summary

Harvard University Information Technology (HUIT) seeks a Divisional Technology Partner for the Social Science Division. You will align IT investments with priorities, lead demand planning, and coordinate enterprise solutions across divisions.

Collaborate with divisional leadership, manage escalations, and ensure changes are communicated effectively. Hybrid work arrangement with a focus on strategic governance and portfolio management.

Qualifications

• Bachelor's degree or equivalent work experience required.
• Five years of post-secondary education or relevant work experience.

Responsibilities

• Document local FAS technology needs and gather feedback on IT systems and services.
• Manage IT investment request intake.
• Partner with FAS divisional leadership to align technology investments with priorities and budgets.
• Facilitate FAS divisional demand planning and IT roadmap development.
• Coordinate with counterparts across the FAS to identify shared solutions.
• Produce annual report of divisional IT investments and impact.
• Represent divisional perspectives on FAS and University-wide enterprise applications and platforms.
• Serve as first escalation point; triage and assess issues for higher-level review.
• Prioritize FAS unit needs and resolve issues within budget.
• Diagnose issues across technology, policy, or business process and route accordingly.
• Approve limited exceptions to service catalog parameters for access to IT resources.
• Make FAS computer refresh and allocation decisions within lifecycle policies.
• Socialize IT change initiatives and provide trainings as needed.
• Collaborate with stakeholders to address sensitive matters and build consensus.

Skills

Stakeholder management

Strategic initiative

Executive communication

Stakeholder engagement

Financial stewardship

Tools and platforms fluency

Organizational change leadership

Education

Bachelor's degree or equivalent

Five years of relevant work experience

Job description

Harvard University Information Technology (HUIT) seeks a Divisional Technology Partner for the Social Science Division. You will align IT investments with priorities, lead demand planning, and coordinate enterprise solutions across divisions.

Collaborate with divisional leadership, manage escalations, and ensure changes are communicated effectively. Hybrid work arrangement with a focus on strategic governance and portfolio management.