Strategic IT Manager: Security, Projects & MSP Leadership

Mooring Commercial Disaster Restoration; Fort Worth (TX); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401(k)

Paid time off

Training & development

Opportunity for advancement

Wellness resources

Job summary

Mooring is seeking an IT Manager to lead the administration, maintenance, and support of our IT infrastructure for the corporate office and regional sites. You will drive projects, upgrades, and security initiatives while collaborating with the MSP and internal teams to ensure reliable, compliant systems.

You will oversee budgeting, vendor relationships, and onboarding processes, delivering value through strategic technology enhancements and strong operational discipline.

Qualifications

• Bachelor's degree in information systems, CS, or related field.
• 5–7 years IT management or leadership experience.
• Proven decision-maker for software purchases and technology implementations.
• Strong background in systems integration, cloud solutions, cybersecurity, and vendor oversight.
• Certifications such as PMP, ITIL, CISSP or Microsoft/Cisco preferred.
• Excellent interpersonal, organizational, and customer service skills.
• Valid driver's license and clean driving record.

Responsibilities

• Administer and maintain enterprise servers, networks, and cloud-based platforms in coordination with the MSP, ensuring system reliability and performance.
• Monitor system health and security, applying patches, updates, and configuration changes to maintain uptime and regulatory compliance.
• Manage user accounts, access permissions, and device provisioning across the organization.
• Coordinate new-employee onboarding to ensure appropriate system access and equipment are provisioned by the employee's start date.
• Lead IT projects including software implementations, system upgrades, and infrastructure expansions from planning through deployment.
• Evaluate, recommend, and manage software acquisitions, licensing, and vendor contracts, overseeing implementation from initial needs assessment through full organizational rollout.
• Oversee overall IT spending, including software and licensing costs, ensuring appropriate allocation and cost control.
• Develop project plans, timelines, and budgets for technology initiatives, ensuring on-time and on-budget delivery.
• Coordinate with department leaders and end users during software rollouts to ensure smooth adoption and minimal disruption.
• Manage vendor and MSP relationships related to project scope, delivery, and support.
• Serve as the escalation point for complex technical issues that exceed first-line help desk capability.
• Provide hands-on troubleshooting and resolution for advanced hardware, software, and network issues.
• Ensure escalated support tickets are resolved within established service level agreements.
• Monitor help desk performance metrics and identify recurring issues for permanent resolution.
• Some travel may be required
• Other duties as assigned

Skills

IT leadership

Systems integration

Cloud solutions

Cybersecurity

Vendor oversight

Project management

Cross-functional collaboration

Education

Bachelor's degree in Information Systems or Computer Science

Tools

PMP

ITIL

CISSP

Microsoft certifications

Cisco certifications

Job description

Mooring is seeking an IT Manager to lead the administration, maintenance, and support of our IT infrastructure for the corporate office and regional sites. You will drive projects, upgrades, and security initiatives while collaborating with the MSP and internal teams to ensure reliable, compliant systems.

You will oversee budgeting, vendor relationships, and onboarding processes, delivering value through strategic technology enhancements and strong operational discipline.