IT Manager

Mooring Recovery Services, Inc; Benbrook (TX); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Training & development

Vision insurance

Wellness resources

401(k)

Dental insurance

Paid time off

Job summary

Mooring Recovery Services, Inc is seeking an IT Manager to administer, maintain, and support the organization’s IT infrastructure across the corporate office and regional locations. You will lead IT projects, drive software implementations, system upgrades, and infrastructure expansions while coordinating with the MSP and internal departments to maintain reliability and security.

The role requires 5–7 years of IT leadership, a strong background in cloud, cybersecurity, and vendor oversight, and

Qualifications

• Bachelor's degree required in IS/CS or related field.
• 5–7 years of progressive IT management or leadership experience.
• Experience as primary decision-maker for software purchasing and tech implementation.
• Strong background in cloud solutions, cybersecurity, and vendor oversight.
• Certifications such as PMP, ITIL, CISSP are preferred.

Responsibilities

• Administer and maintain enterprise servers, networks, and cloud platforms with MSP support.
• Lead IT projects from planning through deployment (software, upgrades, infrastructure).
• Manage user accounts, access permissions, and device provisioning across the org.
• Coordinate onboarding to ensure system access and equipment by start date.
• Maintain documentation of systems and infrastructure for clarity.
• Oversee IT spending, licensing, and vendor contracts; ensure cost control.
• Provide hands-on troubleshooting for complex issues and ensure SLA adherence.

Skills

IT leadership

Cybersecurity

Vendor management

Cloud solutions

Systems integration

Project management

Education

Bachelor's degree in Information Systems, Computer Science, or related field

Tools

PMP certified

ITIL certified

CISSP certified

Microsoft/Cisco certifications

Job description

Benefits:

• Health insurance


• Opportunity for advancement


• Training & development


• Vision insurance


• Wellness resources


• 401(k)


• Dental insurance


• Paid time off

IT Manager

Power Systems. Secure Operations. Support What Matters.

Position Summary

Mooring is seeking an IT Manager responsible for administering, maintaining, and supporting the organization's IT infrastructure, systems, and end-user technology across the corporate office and regional locations. This position leads execution of IT projects - including software implementations, system upgrades, and infrastructure expansions - while serving as the escalation point for advanced help desk support. This role works closely with the Company's managed service provider (MSP), regional offices, and internal departments to keep systems reliable, secure, and aligned with business needs

About Mooring

Mooring is a third-generation, family-owned Commercial Construction and Disaster Restoration company that serves major industries across the U.S. With a reputation built on trust, urgency, and excellence, we respond to emergencies, rebuild what's been lost, and deliver top-tier construction services- always with care for the people and businesses we serve.

Our Core Values

We lead with Family, Integrity, Humility, Boldness, and Excellence- and we expect our leaders to embody those values in every decision. Our mission is To Honor God Through Restoring Lives and Building Futures. At Mooring, your work is not just a job- it's a calling to serve, lead, and make a lasting impact.

Is This You?

You're a servant leader who thrives in fast-paced environments and knows how to translate technical needs into operational results. You're as comfortable mapping infrastructure strategy as you are jumping in to solve an issue. You're proactive, structured, and purpose-driven- with a high sense of accountability and a heart for helping others succeed.

Key Responsibilities

• Administer and maintain enterprise servers, networks, and cloud-based platforms in coordination with the Company's MSP, ensuring system reliability and performance


• Monitor system health and security, applying patches, updates, and configuration changes to maintain uptime and regulatory compliance


• Manage user accounts, access permissions, and device provisioning across the organization


• Coordinate new-employee onboarding to ensure appropriate system access and equipment are provisioned by the employee's start date


• Maintain a device inventory and lifecycle management process to procure new hardware and cycle out outdated equipment


• Maintain accurate documentation of systems, configurations, and infrastructure for operational clarity


• Lead IT projects including software implementations, system upgrades, and infrastructure expansions from planning through deployment


• Evaluate, recommend, and manage software acquisitions, licensing, and vendor contracts, overseeing implementation from initial needs assessment through full organizational rollout


• Oversee overall IT spending, including software and licensing costs, ensuring appropriate allocation and cost control


• Develop project plans, timelines, and budgets for technology initiatives, ensuring on-time and on-budget delivery


• Coordinate with department leaders and end users during software rollouts to ensure smooth adoption and minimal disruption


• Manage vendor and MSP relationships related to project scope, delivery, and support


• Serve as the escalation point for complex technical issues that exceed first-line help desk capability


• Provide hands-on troubleshooting and resolution for advanced hardware, software, and network issues


• Ensure escalated support tickets are resolved within established service level agreements


• Monitor help desk performance metrics and identify recurring issues for permanent resolution


• Some travel may be required


• Other duties as assigned

Qualifications

• Bachelor's degree in Information Systems, Computer Science, or related field required


• Minimum of 5-7 years of progressive IT management or leadership experience


• Proven experience serving as the primary decision-maker for software purchasing and technology implementation, with a track record of successful adoption and delivery


• Strong background in systems integration, cloud solutions, cybersecurity, and vendor oversight


• Proven success in leading cross-functional IT projects and delivering results


• Industry certifications such as PMP, ITIL, CISSP, or Microsoft/Cisco certifications preferred


• Excellent interpersonal, organizational, and customer service skills


• Valid driver's license and clean driving record