IT Manager

Mooring Commercial Disaster Restoration; Fort Worth (TX); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401(k)

Paid time off

Training & development

Opportunity for advancement

Wellness resources

Job summary

Mooring is seeking an IT Manager to lead the administration, maintenance, and support of our IT infrastructure for the corporate office and regional sites. You will drive projects, upgrades, and security initiatives while collaborating with the MSP and internal teams to ensure reliable, compliant systems.

You will oversee budgeting, vendor relationships, and onboarding processes, delivering value through strategic technology enhancements and strong operational discipline.

Qualifications

• Bachelor's degree in information systems, CS, or related field.
• 5–7 years IT management or leadership experience.
• Proven decision-maker for software purchases and technology implementations.
• Strong background in systems integration, cloud solutions, cybersecurity, and vendor oversight.
• Certifications such as PMP, ITIL, CISSP or Microsoft/Cisco preferred.
• Excellent interpersonal, organizational, and customer service skills.
• Valid driver's license and clean driving record.

Responsibilities

• Administer and maintain enterprise servers, networks, and cloud-based platforms in coordination with the MSP, ensuring system reliability and performance.
• Monitor system health and security, applying patches, updates, and configuration changes to maintain uptime and regulatory compliance.
• Manage user accounts, access permissions, and device provisioning across the organization.
• Coordinate new-employee onboarding to ensure appropriate system access and equipment are provisioned by the employee's start date.
• Lead IT projects including software implementations, system upgrades, and infrastructure expansions from planning through deployment.
• Evaluate, recommend, and manage software acquisitions, licensing, and vendor contracts, overseeing implementation from initial needs assessment through full organizational rollout.
• Oversee overall IT spending, including software and licensing costs, ensuring appropriate allocation and cost control.
• Develop project plans, timelines, and budgets for technology initiatives, ensuring on-time and on-budget delivery.
• Coordinate with department leaders and end users during software rollouts to ensure smooth adoption and minimal disruption.
• Manage vendor and MSP relationships related to project scope, delivery, and support.
• Serve as the escalation point for complex technical issues that exceed first-line help desk capability.
• Provide hands-on troubleshooting and resolution for advanced hardware, software, and network issues.
• Ensure escalated support tickets are resolved within established service level agreements.
• Monitor help desk performance metrics and identify recurring issues for permanent resolution.
• Some travel may be required
• Other duties as assigned

Skills

IT leadership

Systems integration

Cloud solutions

Cybersecurity

Vendor oversight

Project management

Cross-functional collaboration

Education

Bachelor's degree in Information Systems or Computer Science

Tools

PMP

ITIL

CISSP

Microsoft certifications

Cisco certifications

Job description

IT Manager

Power Systems. Secure Operations. Support What Matters.

Position Summary

Mooring is seeking an IT Manager responsible for administering, maintaining, and supporting the organization's IT infrastructure, systems, and end-user technology across the corporate office and regional locations. This position leads execution of IT projects — including software implementations, system upgrades, and infrastructure expansions — while serving as the escalation point for advanced help desk support. This role works closely with the Company's managed service provider (MSP), regional offices, and internal departments to keep systems reliable, secure, and aligned with business needs

Benefits

• Health insurance
• Opportunity for advancement
• Training & development
• Vision insurance
• Wellness resources
• 401(k)
• Dental insurance
• Paid time off

About Mooring

Mooring is a third-generation, family-owned Commercial Construction and Disaster Restoration company that serves major industries across the U.S. With a reputation built on trust, urgency, and excellence, we respond to emergencies, rebuild what’s been lost, and deliver top-tier construction services—always with care for the people and businesses we serve.

Our Core Values

We lead with Family, Integrity, Humility, Boldness, and Excellence—and we expect our leaders to embody those values in every decision. Our mission is To Honor God Through Restoring Lives and Building Futures. At Mooring, your work is not just a job—it’s a calling to serve, lead, and make a lasting impact.

Is This You?

You're a servant leader who thrives in fast-paced environments and knows how to translate technical needs into operational results. You’re as comfortable mapping infrastructure strategy as you are jumping in to solve an issue. You’re proactive, structured, and purpose-driven—with a high sense of accountability and a heart for helping others succeed.

Key Responsibilities

• Administer and maintain enterprise servers, networks, and cloud-based platforms in coordination with the Company's MSP, ensuring system reliability and performance
• Monitor system health and security, applying patches, updates, and configuration changes to maintain uptime and regulatory compliance
• Manage user accounts, access permissions, and device provisioning across the organization
• Coordinate new-employee onboarding to ensure appropriate system access and equipment are provisioned by the employee's start date
• Maintain a device inventory and lifecycle management process to procure new hardware and cycle out outdated equipment
• Maintain accurate documentation of systems, configurations, and infrastructure for operational clarity
• Lead IT projects including software implementations, system upgrades, and infrastructure expansions from planning through deployment
• Evaluate, recommend, and manage software acquisitions, licensing, and vendor contracts, overseeing implementation from initial needs assessment through full organizational rollout
• Oversee overall IT spending, including software and licensing costs, ensuring appropriate allocation and cost control
• Develop project plans, timelines, and budgets for technology initiatives, ensuring on-time and on-budget delivery
• Coordinate with department leaders and end users during software rollouts to ensure smooth adoption and minimal disruption
• Manage vendor and MSP relationships related to project scope, delivery, and support
• Serve as the escalation point for complex technical issues that exceed first-line help desk capability
• Provide hands-on troubleshooting and resolution for advanced hardware, software, and network issues
• Ensure escalated support tickets are resolved within established service level agreements
• Monitor help desk performance metrics and identify recurring issues for permanent resolution
• Some travel may be required
• Other duties as assigned

Qualifications

• Bachelor's degree in Information Systems, Computer Science, or related field required
• Minimum of 5–7 years of progressive IT management or leadership experience
• Proven experience serving as the primary decision-maker for software purchasing and technology implementation, with a track record of successful adoption and delivery
• Strong background in systems integration, cloud solutions, cybersecurity, and vendor oversight
• Proven success in leading cross-functional IT projects and delivering resultsIndustry certifications such as PMP, ITIL, CISSP, or Microsoft/Cisco certifications preferred
• Excellent interpersonal, organizational, and customer service skills
• Valid driver's license and clean driving record