Strategic IT Asset Lifecycle Manager

Sun Communities, Inc.; Southfield (MI); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Comprehensive health and dental plans

On-site fitness center

401(k) with company match

Tuition reimbursement

Paid time off and holidays

Job summary

Sun Communities, Inc. is seeking an IT Asset Management Specialist to oversee the strategy, systems, vendors, and processes for the full lifecycle of IT assets enterprise-wide.

You will shape standards, policies, and a vendor-management framework, direct third-party deployment providers, and enforce SLAs while guiding risk remediation. The role requires managing the asset lifecycle, budgeting for IT hardware/software, and defining delivery standards.

Qualifications

• Associates Degree in Information Technology or related field.
• 4 years in of hands-on experience in IT asset management, endpoint administration, or desktop/device support.
• 2 years in of hands-on administration with endpoint management platforms such as ManageEngine Endpoint.
• Demonstrated experience managing the full IT asset lifecycle (procurement, deployment, tracking, and disposition).
• Strong understanding of hardware/software inventory management and asset-tracking tools.
• Experience supporting acquisitions, dispositions, or multi-site deployments.
• Working knowledge of print/copy fleet management (e.g., Konica).
• Excellent customer service, communication, and organizational skills with the ability to manage competing priorities with urgency.
• Required Certifications/Licensures:(Must have valid driver's license).
• Preferred Certifications/Licensures:(ITIL Foundation)
• Preferred Certifications/Licensures:(CompTIA A+)

Responsibilities

• Designs, governs, and improves Sun's IT asset management program by setting lifecycle standards, policies, and workflows and resolving exceptions enterprise-wide.
• Selects, directs, and manages third-party deployment providers by evaluating performance, negotiating SLAs, and remedies for non-compliance.
• Owns configuration and compliance policy for endpoint management platforms, directing provisioning, enrollment, and compliance standards.
• Owns budget recommendation for IT hardware/software, forecasting spend, and advising senior leadership on investments.
• Sets standards and documentation for IT hardware/software delivery, deployment, and reclamation, and renewal strategy.
• Oversees administration of the MFP fleet and endpoint tooling, delegating configuration and monitoring.
• Oversees peripheral/equipment inventory management, stock levels, and replenishment forecasting.
• Resolves escalated asset issues, serving as final internal escalation point.
• Maintains IT policies and procedures.
• Other duties as assigned.

Skills

IT asset management

Endpoint administration

Desktop/device support

Vendor management

SLA negotiation

Budget forecasting

Policies and standards

Customer service

Communication

Problem solving

Education

Associates Degree in IT

Bachelor's Degree in IT

Tools

Intune/Autopilot

ManageEngine Endpoint

Job description

Sun Communities, Inc. is seeking an IT Asset Management Specialist to oversee the strategy, systems, vendors, and processes for the full lifecycle of IT assets enterprise-wide.

You will shape standards, policies, and a vendor-management framework, direct third-party deployment providers, and enforce SLAs while guiding risk remediation. The role requires managing the asset lifecycle, budgeting for IT hardware/software, and defining delivery standards.