IT Asset Management Specialist

Sun Communities & Sun Outdoors; Southfield (MI); Presencial; USD 70.000 - 100.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health benefits

401(k) with company match

Paid time off and holidays

Tuition reimbursement

Parental leave

Descripción de la vacante

Sun Communities & Sun Outdoors is hiring an IT Asset Management Specialist to govern the lifecycle of IT assets across Sun locations from policy to disposition. You will set standards, manage vendors, and lead endpoint configuration and compliance programs enterprise-wide.

The role includes budgeting, forecasting, and collaboration with senior leadership on IT investments, with a focus on enhancing asset control across multiple sites and acquisitions.

Formación

• Associates Degree in Information Technology or related field (Required)
• Bachelor's Degree in Information Technology (Preferred)
• 4 years of hands-on IT asset management, endpoint administration, or desktop/device support (Required)
• 2 years of hands-on administration with endpoint management platforms such as ManageEngine Endpoint (Required)
• Demonstrated experience managing the full IT asset lifecycle (procurement, deployment, tracking, and disposition)
• Strong understanding of hardware/software inventory management and asset-tracking tools
• Experience supporting acquisitions, dispositions, or multi-site deployments
• Working knowledge of print/copy fleet management (e.g., Konica)
• Excellent customer service, communication, and organizational skills with the ability to manage competing priorities with urgency
• Required Certifications/Licensures:(Must have valid driver's license.)
• Preferred Certifications/Licensures:(ITIL Foundation)
• Preferred Certifications/Licensures:(CompTIA A+)

Responsabilidades

• Designs, governs, and improves Sun's IT asset management program by setting lifecycle standards, policies, and workflows and resolving exceptions enterprise-wide.
• Selects, directs, and manages third-party deployment providers by evaluating performance, negotiating SLAs, and remedies for non-compliance.
• Owns the configuration and compliance policy for endpoint management platforms, deciding provisioning, enrollment, and compliance standards.
• Owns the budget recommendation for IT hardware/software, forecasting spend, analyzing variances, and advising leadership.
• Sets standards and documentation for IT hardware/software delivery, deployment, and reclamation, and renewals strategy.
• Oversees administration of the MFP fleet and endpoint tooling, delegating/configuring as needed.
• Oversees peripheral/equipment inventory management, stock levels, and replenishment forecasting.
• Resolves escalated Concierge asset issues requiring judgment, serving as the final internal escalation point.
• Maintains IT policies and procedures.
• Other duties as assigned.

Conocimientos

IT asset management

Endpoint administration

Vendor management

Budgeting & forecasting

Policy development

Customer service

Educación

Associate's Degree in IT

Bachelor's Degree in IT (Preferred)

Herramientas

ManageEngine Endpoint

Asset tracking tools

Descripción del empleo

The IT Asset Management Specialist oversees the strategy, systems, vendors, and processes governing the full lifecycle of Sun's IT hardware and software assets across Sun locations - existing sites, ground-ups, expansions, acquisitions, and dispositions. This role sets the standards, policies, and vendor-management framework for delivering, tracking, and reclaiming IT assets enterprise-wide; selects and directs third-party deployment providers; negotiates and enforces SLAs; and decides how risks and issues are remediated.

Job Duties

• Designs, governs, and improves Sun's IT asset management program by setting lifecycle standards, policies, and workflows and exercising independent judgment to resolve exceptions enterprise-wide. (Essential)
• Selects, directs, and manages third-party deployment providers by evaluating performance, negotiating and enforcing SLAs, and determining remedies for non-compliance. (Essential)
• Owns the configuration and compliance policy for endpoint management platforms (Intune/Autopilot, endpoint asset tool), deciding provisioning, enrollment, and compliance standards and directing deployment. (Essential)
• Owns the budget recommendation for IT hardware/software (CapEx/OpEx), forecasting spend, analyzing variances, and advising senior leadership on investment decisions. (Essential)
• Sets standards and documentation for IT hardware/software delivery, deployment, and reclamation, and defines vendor-relationship and renewal strategy. (Essential)
• Oversees administration of the MFP fleet and endpoint tooling, delegating or coordinating hands-on configuration and monitoring.
• Oversees peripheral/equipment inventory management, stock levels, and replenishment forecasting.
• Resolves escalated Concierge asset issues requiring judgment, serving as the final internal escalation point.
• Maintains IT policies and procedures.
• Other duties as assigned.

Requirements

• Associates Degree in Information Technology or related field (Required)
• Bachelor's Degree in Information Technology (Preferred)
• 4 years in of hands-on experience in IT asset management, endpoint administration, or desktop/device support (Required)
• 2 years in of hands-on administration with endpoint management platforms such as ManageEngine Endpoint (Required)
• Demonstrated experience managing the full IT asset lifecycle (procurement, deployment, tracking, and disposition)
• Strong understanding of hardware/software inventory management and asset-tracking tools
• Experience supporting acquisitions, dispositions, or multi-site deployments
• Working knowledge of print/copy fleet management (e.g., Konica)
• Excellent customer service, communication, and organizational skills with the ability to manage competing priorities with urgency
• Required Certifications/Licensures:(Must have valid driver's license.)
• Preferred Certifications/Licensures:(ITIL Foundation)
• Preferred Certifications/Licensures:(CompTIA A+)

Benefits

At Sun Communities, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.

• Comprehensive Medical and Prescription coverage with 4 plan options so you can choose the plan that best meets the needs of you and your family
• Comprehensive Dental and Vision Plans
• On-Site Fitness Center
• Voluntary Health and Dependent Care Reimbursement Accounts
• Life, Accidental Death & Dismemberment Insurance and Dependent Life
• Short and Long-Term Disability Coverage
• 401(k) Plan with Sun matching contribution
• Employee Assistance Program
• Identity Theft Insurance
• Legal Assistance Plan
• Pet Insurance
• Tuition Reimbursement program providing financial support to team members who further their formal education
• Vacation RV Site Discounts for team members when visiting Sun resorts across the nation
• Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
• Up to six weeks of paid parental leave for the birth of a child, adoption, or placement of a child
• Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty

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