IT Asset Management Specialist

Sun Communities, Inc.; Southfield (MI); Presencial; USD 90.000 - 120.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Comprehensive health and dental plans

On-site fitness center

401(k) with company match

Tuition reimbursement

Paid time off and holidays

Descripción de la vacante

Sun Communities, Inc. is seeking an IT Asset Management Specialist to oversee the strategy, systems, vendors, and processes for the full lifecycle of IT assets enterprise-wide.

You will shape standards, policies, and a vendor-management framework, direct third-party deployment providers, and enforce SLAs while guiding risk remediation. The role requires managing the asset lifecycle, budgeting for IT hardware/software, and defining delivery standards.

Formación

• Associates Degree in Information Technology or related field.
• 4 years in of hands-on experience in IT asset management, endpoint administration, or desktop/device support.
• 2 years in of hands-on administration with endpoint management platforms such as ManageEngine Endpoint.
• Demonstrated experience managing the full IT asset lifecycle (procurement, deployment, tracking, and disposition).
• Strong understanding of hardware/software inventory management and asset-tracking tools.
• Experience supporting acquisitions, dispositions, or multi-site deployments.
• Working knowledge of print/copy fleet management (e.g., Konica).
• Excellent customer service, communication, and organizational skills with the ability to manage competing priorities with urgency.
• Required Certifications/Licensures:(Must have valid driver's license).
• Preferred Certifications/Licensures:(ITIL Foundation)
• Preferred Certifications/Licensures:(CompTIA A+)

Responsabilidades

• Designs, governs, and improves Sun's IT asset management program by setting lifecycle standards, policies, and workflows and resolving exceptions enterprise-wide.
• Selects, directs, and manages third-party deployment providers by evaluating performance, negotiating SLAs, and remedies for non-compliance.
• Owns configuration and compliance policy for endpoint management platforms, directing provisioning, enrollment, and compliance standards.
• Owns budget recommendation for IT hardware/software, forecasting spend, and advising senior leadership on investments.
• Sets standards and documentation for IT hardware/software delivery, deployment, and reclamation, and renewal strategy.
• Oversees administration of the MFP fleet and endpoint tooling, delegating configuration and monitoring.
• Oversees peripheral/equipment inventory management, stock levels, and replenishment forecasting.
• Resolves escalated asset issues, serving as final internal escalation point.
• Maintains IT policies and procedures.
• Other duties as assigned.

Conocimientos

IT asset management

Endpoint administration

Desktop/device support

Vendor management

SLA negotiation

Budget forecasting

Policies and standards

Customer service

Communication

Problem solving

Educación

Associates Degree in IT

Bachelor's Degree in IT

Herramientas

Intune/Autopilot

ManageEngine Endpoint

Descripción del empleo

The IT Asset Management Specialist oversees the strategy, systems, vendors, and processes governing the full lifecycle of Sun's IT hardware and software assets across Sun locations — existing sites, ground-ups, expansions, acquisitions, and dispositions. This role sets the standards, policies, and vendor-management framework for delivering, tracking, and reclaiming IT assets enterprise-wide; selects and directs third-party deployment providers; negotiates and enforces SLAs; and decides how risks and issues are remediated.

Job Duties

• Designs, governs, and improves Sun's IT asset management program by setting lifecycle standards, policies, and workflows and exercising independent judgment to resolve exceptions enterprise-wide. (Essential)
• Selects, directs, and manages third-party deployment providers by evaluating performance, negotiating and enforcing SLAs, and determining remedies for non-compliance. (Essential)
• Owns the configuration and compliance policy for endpoint management platforms (Intune/Autopilot, endpoint asset tool), deciding provisioning, enrollment, and compliance standards and directing deployment. (Essential)
• Owns the budget recommendation for IT hardware/software (CapEx/OpEx), forecasting spend, analyzing variances, and advising senior leadership on investment decisions. (Essential)
• Sets standards and documentation for IT hardware/software delivery, deployment, and reclamation, and defines vendor-relationship and renewal strategy. (Essential)
• Oversees administration of the MFP fleet and endpoint tooling, delegating or coordinating hands-on configuration and monitoring.
• Oversees peripheral/equipment inventory management, stock levels, and replenishment forecasting.
• Resolves escalated Concierge asset issues requiring judgment, serving as the final internal escalation point.
• Maintains IT policies and procedures.
• Other duties as assigned.

Requirements

• Associates Degree in Information Technology or related field (Required)
• Bachelor's Degree in Information Technology (Preferred)
• 4 years in of hands-on experience in IT asset management, endpoint administration, or desktop/device support (Required)
• 2 years in of hands-on administration with endpoint management platforms such as ManageEngine Endpoint (Required)
• Demonstrated experience managing the full IT asset lifecycle (procurement, deployment, tracking, and disposition)
• Strong understanding of hardware/software inventory management and asset-tracking tools
• Experience supporting acquisitions, dispositions, or multi-site deployments
• Working knowledge of print/copy fleet management (e.g., Konica)
• Excellent customer service, communication, and organizational skills with the ability to manage competing priorities with urgency
• Required Certifications/Licensures:(Must have valid driver's license.)
• Preferred Certifications/Licensures:(ITIL Foundation)
• Preferred Certifications/Licensures:(CompTIA A+)

BENEFITS

At Sun Communities, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.

• Comprehensive Medical and Prescription coverage with 4plan optionsso you can choose the plan that best meets the needs of you and your family
• Comprehensive Dental and Vision Plans
• On-Site Fitness Center
• Voluntary Health and Dependent Care Reimbursement Accounts
• Life,Accidental Death &Dismemberment Insurance and Dependent Life
• Short and Long-Term Disability Coverage
• 401(k) Plan with Sun matching contribution
• Employee Assistance Program
• Identity Theft Insurance
• Legal Assistance Plan
• Pet Insurance
• Tuition Reimbursement program providing financial support to team members who further their formal education
• Vacation RV Site Discounts for team members when visiting Sun resorts across the nation
• Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
• Up to six weeks of paid parental leave for the birth of achild, adoption, or placement of a child
• Paid Time Off including tenholidays, vacation, personal, sick time, bereavement and pay for jury duty

Corporate Headquarters (HQ) position, located in the Metro Detroit, Michigan market.

ACCESSIBILITY ASSISTANCE

If you are an individual with a disability and need assistance completing an online application, please contact us at (844) SUN-4343. Alternatively, an email may be sent to [e-mail]. "Applicant Accommodation" should be included in the subject line of the email.

Please note that this phone number and email address are only for those individuals who would like to request an accommodation to apply for a job.

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