Strategic IT Accounts Lead — MSP Growth (Remote)

Virtual Technologies Group; Fort Meade (MD); Remote; USD 90,000 - 120,000; Full time

Job summary

Virtual Technologies Group is seeking a Strategic Account Manager to own a portfolio of major clients and drive growth through executive-level engagement. This role focuses on retention, expansion, and recurring revenue, coordinating with delivery and product teams to maximize value.

The successful candidate will manage a small portfolio, execute account strategies, and lead renewal activities while expanding wallet-share across service lines. Remote work with national scope is available.

Qualifications

• 5+ years in strategic account management roles in IT services, MSP, telecom, SaaS, or adjacent.
• Proven ability to expand wallet share and cross-sell within existing accounts.
• Proven ability to build and execute account strategy tied to growth targets.
• Strong executive presence and ability to run executive QBRs.
• Experience coordinating cross-functional resources to support growth.
• Fluency in CRM discipline, account planning, and forecasting.
• Ability to translate technical outcomes into business value for non-technical executives.

Responsibilities

• Retention and expansion outcomes for a named portfolio of VTG’s top strategic accounts.
• Account growth strategy — stakeholder mapping, whitespace and wallet-share analysis, and quarterly execution priorities.
• Wallet-share expansion by aligning VTG’s portfolio with evolving account needs.
• Recurring revenue growth through higher-margin managed services engagements.
• The renewal motion end-to-end, protecting against churn.
• Executive engagement — multi-threaded C-suite relationships and value realization.
• Cross-functional orchestration across delivery, operations, product, finance, and support.
• CRM and forecast discipline — accurate plans and pipeline for renewals and expansion.

Skills

Strategic accounts

Executive presence

Cross-functional leadership

CRM discipline

Forecasting

Stakeholder mapping

Wallet-share growth

Job description

Virtual Technologies Group is seeking a Strategic Account Manager to own a portfolio of major clients and drive growth through executive-level engagement. This role focuses on retention, expansion, and recurring revenue, coordinating with delivery and product teams to maximize value.

The successful candidate will manage a small portfolio, execute account strategies, and lead renewal activities while expanding wallet-share across service lines. Remote work with national scope is available.