Strategic IT Account Leader — Growth & Renewals

Cognizant Technology Solutions Corporation; San Antonio (TX); On-site; USD 150,000 - 190,000; Full time

Job summary

Cognizant Technology Solutions Corporation is seeking a Client Relationship Manager for the Miami area. The role focuses on owning client relationships, managing day-to-day activities, and driving renewals, extensions, and expansion opportunities with cross-functional teams.

The CRM will manage client P&L, monitor backlog and ensure client satisfaction through delivery excellence. A high-visibility, senior position demands business acumen and leadership in a dynamic environment.

Qualifications

• Minimum 15 years of experience in a client facing role in a consulting firm or an account/engagement management role in the IT professional services offshore/outsourcing industry.
• Experience managing Client P&L of $15+ Million dollars including reporting and metric assessment for the account.
• BS Degree

Responsibilities

• Build trusted relationships with client stakeholders.
• Understand the client environment, issues, and priorities.
• Work with clients to define their problems and co-create solutions.
• Drive RFPs / proactive bids with regards to renewals, extensions and expansion.
• Track of industry trends relevant to client business and bring forth proactive ideas and solutions.
• Serve as the day-to-day point of contact for the clients.
• Responsible for backlog growth including renewals and extensions of current engagements.
• Lead the onsite project teams and ensure they understand the client environment.

Skills

Client facing role

P&L ownership

Business development

Education

BS Degree

MS or MBA preferred

Job description

Cognizant Technology Solutions Corporation is seeking a Client Relationship Manager for the Miami area. The role focuses on owning client relationships, managing day-to-day activities, and driving renewals, extensions, and expansion opportunities with cross-functional teams.

The CRM will manage client P&L, monitor backlog and ensure client satisfaction through delivery excellence. A high-visibility, senior position demands business acumen and leadership in a dynamic environment.