Senior Global Client Relationships & Growth Lead

Cognizant; Dallas (TX); Hybrid; USD 130,000 - 180,000; Full time

Job summary

Cognizant Technology Solutions Corporation in Dallas is hiring a Senior Client Relationship Manager to lead strategic client engagement across Cognizant's services and drive account growth. You will manage proposals, executive presentations, delivery escalations, and new logo acquisition.

This hybrid role requires 3 days in a Cognizant office in Dallas, TX, with travel as needed; collaborate with sales, marketing, delivery, and cross-functional teams to strengthen long-term partnerships.

Qualifications

• 15+ years of experience in account mining, account management, client relationship management, and strategic sales in relevant industries.
• Proven sales experience across Application Development, QEA, Package Implementation, Infrastructure/Cloud, and BPO services, with strong solutioning and client presentation skills.
• Strong expertise in CRM sales processes, opportunity management, pipeline administration, forecasting, and business reporting.
• Demonstrated ability to develop strategic account plans, execute growth initiatives, manage complex client portfolios, and negotiate commercial agreements.
• Excellent stakeholder management, presentation, communication, and consulting skills, willingness to travel domestically and internationally.

Responsibilities

• Lead account management and client relationship development, including proposal and solution management, executive client presentations, delivery escalations, and new logo acquisition.
• Drive strategic account planning, identify growth opportunities, develop value propositions, and expand long-term client relationships to support account growth and retention.
• Lead CRM sales adoption through accurate opportunity management, pipeline visibility, forecasting, sales governance, and performance reporting.
• Analyze sales funnel metrics, win/loss trends, customer feedback, and renewal data to improve sales effectiveness and client satisfaction.
• Negotiate pricing, service levels, contract terms, and commercial arrangements while mentoring team members on client engagement and sales best practices.

Skills

Account management

Client relationship management

Sales

CRM processes

Forecasting

Executive presentations

Negotiation

Stakeholder management

Travel

Job description

Cognizant Technology Solutions Corporation in Dallas is hiring a Senior Client Relationship Manager to lead strategic client engagement across Cognizant's services and drive account growth. You will manage proposals, executive presentations, delivery escalations, and new logo acquisition.

This hybrid role requires 3 days in a Cognizant office in Dallas, TX, with travel as needed; collaborate with sales, marketing, delivery, and cross-functional teams to strengthen long-term partnerships.