Strategic ISO Partnerships Manager (Hybrid)

OnDeck; New York (NY); Hybrid; USD 75,000 - 100,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) matching with Roth option

PTO & paid holidays

Sabbatical program

Summer hours

Paid parental leave

DEI groups

Employee recognition and rewards

Charitable matching and volunteer day

Job summary

Enova is seeking an energetic ISO Account Manager to manage ISO partner relationships and drive loan volume for Enova SMB. You will collaborate with Credit, Operations, and Product teams to improve the customer experience and support ISOs through onboarding and ongoing training.

You will travel to ISO offices, attend events, and maintain consistent communication cadences, delivering market insights to leadership and enabling partners for success.

Qualifications

• 5+ years of B2B sales experience, ideally in SMB lending.
• Experience working with Independent Sales Organizations (ISOs).
• Industry experience in financial services, fintech, or commercial lending.
• Proven track record in partner or channel management.
• Strong communication and relationship management skills.

Responsibilities

• Manage and grow relationships with key ISO partners to drive loan volume.
• Support ISOs in deal structuring, application processing, and pipeline management.
• Train and ramp up new ISOs on products, processes, and value proposition.
• Serve as primary contact for ISOs with timely, effective communication.
• Provide updates on approvals, opportunities, and market trends.
• Capture market feedback and relay insights to leadership.
• Monitor ISO performance metrics and identify growth opportunities.
• Collaborate with Credit, Operations, and Product to improve customer experience.
• Visit ISO offices and attend industry events to strengthen relationships.
• Assist onboarding of new ISO partners to ensure readiness.

Skills

B2B sales

partner management

relationship management

leadership

communication

problem solving

fast-paced work

Education

Bachelor's in Marketing/Business

Tools

CRM

MicroStrategy

MS Office

Job description

Enova is seeking an energetic ISO Account Manager to manage ISO partner relationships and drive loan volume for Enova SMB. You will collaborate with Credit, Operations, and Product teams to improve the customer experience and support ISOs through onboarding and ongoing training.

You will travel to ISO offices, attend events, and maintain consistent communication cadences, delivering market insights to leadership and enabling partners for success.