Strategic Internal Communications Leader – Remote-First

Coinbase; Frankfort (KY); Hybrid; USD 206,000 - 242,000; Full time

Job summary

Coinbase is looking for a strategic, motivated communications leader to serve as the Internal Communications partner for our People Success team. With a new Chief People Officer building the next chapter of our people strategy, this role will shape how that vision reaches every employee through clear, well-timed, and compelling communications.

You’ll own internal comms for the People Success Team, advise senior leaders on high-stakes moments, craft executive content, and build scalable processes

Qualifications

• 10+ years in internal communications, strategic communications, change communications, or product marketing.
• Proven track record producing executive-level content that drove measurable engagement or adoption outcomes.
• Executive presence and interpersonal effectiveness, with the confidence to push back and influence decisions.
• Demonstrated ability to manage a broad portfolio across multiple senior stakeholders with a clear strategy.
• Experience building scalable communications processes, systems, and measurement frameworks.
• Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs.

Responsibilities

• Serve as dedicated Internal Communications partner to the People Success team, owning communications strategy for People programs and company-wide rollouts with a business-first, product marketing orientation.
• Advise the CPO and senior People leaders on high-stakes moments, including org changes, policy shifts, leadership transitions, and other high-stakes announcements, crafting messaging that is clear, human, and builds trust
• Own internal communications for the People Success Team itself, including monthly town halls, leadership communications, and other resources that build team awareness, alignment, and culture.
• Write and edit range of content, including CPO comms, town hall scripts, company announcements, and FAQs, translating People programming into clear value propositions for Coinbase leaders and employees.
• Build scalable communications infrastructure, including editorial calendars, playbooks, measurement frameworks, and rhythms that support a growing People organization.
• Coordinate with broader Internal Communications team and cross-functional partners to ensure People messaging is well-timed and aligned with the company narrative.
• Build mature communications infrastructure and use data, employee insights, and AI-enabled workflows to measure impact, scale work, and continuously improve

Skills

Internal communications

Strategic communications

Change communications

Product marketing

Executive messaging

Stakeholder management

Generative AI in comms

Job description

Coinbase is looking for a strategic, motivated communications leader to serve as the Internal Communications partner for our People Success team. With a new Chief People Officer building the next chapter of our people strategy, this role will shape how that vision reaches every employee through clear, well-timed, and compelling communications.

You’ll own internal comms for the People Success Team, advise senior leaders on high-stakes moments, craft executive content, and build scalable processes