Strategic Internal Communications Leader — People Success

Content Creators; Northern (KY); Hybrid; USD 206,000 - 242,000; Full time

Benefits offered by this job

Equity

Bonus eligibility

Medical, dental, vision, 401(k)

Job summary

Coinbase is seeking an experienced Internal Communications leader to partner with the People Success team and shape how the Chief People Officer’s vision reaches every employee with clear, timely, and compelling messaging.

You will own communications for People programs, support C-suite and VP-level leaders in high-stakes moments, and build scalable processes that measure impact and drive adoption across the organization.

Qualifications

• 10+ years in internal communications, strategic communications, change communications, or product marketing.

Responsibilities

• Serve as dedicated Internal Communications partner to the People Success team, owning communications strategy for People programs and company-wide rollouts with a business-first, product marketing orientation.
• Advise the CPO and senior People leaders on high-stakes moments, including org changes, policy shifts, leadership transitions, and other high-stakes announcements, crafting messaging that is clear, human, and builds trust
• Own internal communications for the People Success Team itself, including monthly town halls, leadership communications, and other resources that build team awareness, alignment, and culture.
• Write and edit range of content, including CPO comms, town hall scripts, company announcements, and FAQs, translating People programming into clear value propositions for Coinbase leaders and employees.
• Build scalable communications infrastructure, including editorial calendars, playbooks, measurement frameworks, and rhythms that support a growing People organization.
• Coordinate with broader Internal Communications team and cross-functional partners to ensure People messaging is well-timed and aligned with the company narrative.
• Build mature communications infrastructure and use data, employee insights, and AI-enabled workflows to measure impact, scale work, and continuously improve

Skills

Internal comms

Strategic comms

Change communications

Product marketing

Job description

Coinbase is seeking an experienced Internal Communications leader to partner with the People Success team and shape how the Chief People Officer’s vision reaches every employee with clear, timely, and compelling messaging.

You will own communications for People programs, support C-suite and VP-level leaders in high-stakes moments, and build scalable processes that measure impact and drive adoption across the organization.