Strategic Internal Communications Lead - Remote-First

Coinbase; Seattle (WA); On-site; USD 171,000 - 201,000; Full time

Job summary

Coinbase is seeking an experienced Internal Communications partner to elevate executive messaging and align strategy across a global, remote-first organization. This role reports to the Director of Internal Communications and collaborates with senior leaders to drive best-in-class internal communications in an AI-native company.

You will own complex plans, advise leaders, and help scale events and communications systems across distributed teams, leveraging AI tools with human oversight to

Qualifications

• 7+ years of experience in internal, external, or corporate communications, media/journalism, product marketing, or another writing-intensive role.
• Excellent written and verbal communication skills, with a consistent focus on clarity and brevity.
• Experience partnering with leaders and cross-functional stakeholders on communications initiatives, with examples of ability to influence stakeholders and adapt work style accordingly.
• Demonstrated ability to responsibly use generative AI tools and copilots in daily workflows, maintain human oversight, and deliver business-ready outputs that improve efficiency, cost, or quality.
• Resilience and an even-keeled in face of organizational change, shifting priorities, and communication with a highly distributed or remote workforce.
• Strong organizational skills, with the ability to plan and prioritize multiple workstreams, move between strategy and hands-on execution, balance speed and quality, and develop fluency in crypto.
• Able to think and do, someone who can both generate ideas and is proactive in implementing them.
• Able to balance speed and quality, with an acute sense for what matters most in a given moment.

Responsibilities

• Own complex communications plans, from strategy and planning through execution and analysis.
• Advise leaders and partners bringing a deep understanding of the company mission, strategy and culture as well as the needs and dynamics of the team(s) you support.
• Support and execute team-wide and company-wide events (i.e. drafting presentations and talking points, advising on event flow and structure, preparing speakers, etc.).
• Proactively identify opportunities and build systems, including AI-enabled tools and workflows, that uplevel and scale internal communications across a globally distributed, remote workforce.
• Measure communications effectiveness using data, feedback, and experimentation to drive continuous improvements.
• Partner with Internal and External Communications teammates and cross-functional partners to support proactive and reactive communications and coordinate internal issues and change management.

Skills

Communications strategy

AI-enabled workflows

Stakeholder influence

Remote collaboration

Tools

AI copilots

Job description

Coinbase is seeking an experienced Internal Communications partner to elevate executive messaging and align strategy across a global, remote-first organization. This role reports to the Director of Internal Communications and collaborates with senior leaders to drive best-in-class internal communications in an AI-native company.

You will own complex plans, advise leaders, and help scale events and communications systems across distributed teams, leveraging AI tools with human oversight to