Strategic Internal Communications Leader - Remote-First

Coinbase; Boston (MA); Remote; USD 206,000 - 242,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k)

Equity and bonus eligibility

Job summary

Coinbase, Inc. is seeking a strategic Internal Communications leader to partner with the People Success team and shape how the Chief People Officer's vision reaches every employee with clear, timely messaging that aligns with our product and business goals.

You will own internal comms for the People Success function, advise senior leaders on org changes and policy shifts, develop town hall scripts and FAQs, and build scalable processes using data and AI-enabled workflows.

Qualifications

• 10+ years in internal communications, strategic comms, or advising C-suite leaders on high-stakes messaging.
• Proven track record producing executive content with measurable engagement or adoption.
• Executive presence and ability to influence senior leaders and push back when needed.
• Experience managing a broad portfolio across multiple senior stakeholders with a clear comms strategy.
• Experience building scalable comms processes, systems, and measurement frameworks.

Responsibilities

• Serve as dedicated Internal Communications partner to the People Success team with a business-first approach.
• Advise the CPO and senior People leaders on org changes, policy shifts, and leadership transitions.
• Own internal comms for the People Success Team, including monthly town halls and leadership messages.
• Write and edit executive comms, town hall scripts, announcements, and FAQs.
• Build scalable editorial calendars, playbooks, and measurement frameworks.
• Coordinate with the broader Internal Communications team to align with the company narrative.
• Utilize data and AI-enabled workflows to measure impact and improve efficiency.

Skills

Internal comms

Strategic comms

Change comms

Product marketing

Executive messaging

Job description

Coinbase, Inc. is seeking a strategic Internal Communications leader to partner with the People Success team and shape how the Chief People Officer's vision reaches every employee with clear, timely messaging that aligns with our product and business goals.

You will own internal comms for the People Success function, advise senior leaders on org changes and policy shifts, develop town hall scripts and FAQs, and build scalable processes using data and AI-enabled workflows.