Senior Internal Communications Leader, People Success Remote

Coinbase, Inc.; Olympia (WA); Remote; USD 206,000 - 242,000; Full time

Job summary

Coinbase, Inc. is seeking a strategic Internal Communications leader to partner with the People Success team.

You will shape messaging for programs and company-wide rollouts with a product-marketing orientation, ensuring clarity and timeliness across the workforce. You’ll advise the Chief People Officer and senior leaders on high-stakes moments, manage monthly town halls, and translate People programming into clear value propositions for leaders and employees.

Qualifications

• 10+ years in internal communications, strategic communications, change communications, or product marketing, with proven experience advising C-suite or VP-level leaders on complex, high-stakes messaging.
• Proven track record producing executive-level content that drove measurable engagement or adoption outcomes, with strong writing, editing, and narrative development skills.
• Executive presence and interpersonal effectiveness, with the confidence to push back, influence decisions, and build trust quickly with senior leaders.
• Demonstrated ability to manage a broad portfolio of concurrent initiatives across multiple senior stakeholders while maintaining a coordinated, clear communications strategy.
• Experience building scalable communications processes, systems, and measurement frameworks from scratch.
• Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.

Responsibilities

• Serve as dedicated Internal Communications partner to the People Success team, owning communications strategy for People programs and company-wide rollouts with a business-first, product marketing orientation.
• Advise the CPO and senior People leaders on high-stakes moments, including org changes, policy shifts, leadership transitions, and other high-stakes announcements, crafting messaging that is clear, human, and builds trust
• Own internal communications for the People Success Team itself, including monthly town halls, leadership communications, and other resources that build team awareness, alignment, and culture.
• Write and edit range of content, including CPO comms, town hall scripts, company announcements, and FAQs, translating People programming into clear value propositions for Coinbase leaders and employees.
• Build scalable communications infrastructure, including editorial calendars, playbooks, measurement frameworks, and rhythms that support a growing People organization.
• Coordinate with broader Internal Communications team and cross-functional partners to ensure People messaging is well-timed and aligned with the company narrative.
• Build mature communications infrastructure and use data, employee insights, and AI-enabled workflows to measure impact, scale work, and continuously improve

Skills

Internal communications

Executive writing

C-suite advisory

Stakeholder management

Change communications

Storytelling

AI-enabled workflows

Cross-functional collaboration

Strategic thinking

Leadership influence

Job description

Coinbase, Inc. is seeking a strategic Internal Communications leader to partner with the People Success team.

You will shape messaging for programs and company-wide rollouts with a product-marketing orientation, ensuring clarity and timeliness across the workforce. You’ll advise the Chief People Officer and senior leaders on high-stakes moments, manage monthly town halls, and translate People programming into clear value propositions for leaders and employees.