Strategic Internal Communications Lead | Remote-First

Coinbase, Inc.; United States; Hybrid; USD 171,000 - 201,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k)

Job summary

Coinbase is seeking an Internal Communications professional to shape the employee experience in an AI-native company. You will partner with executives across a globally distributed, remote workforce, owning strategy-to-execution comms plans and driving scalability with AI-enabled tools.

Reporting to the Director of Internal Communications, you will measure effectiveness and collaborate with cross-functional teams to communicate mission, strategy, and culture across the organization.

Qualifications

• 7+ years of experience in internal, external, or corporate communications, media/journalism, product marketing, or another writing‑intensive role.
• Excellent written and verbal communication skills with clarity and brevity.
• Experience partnering with leaders and cross-functional stakeholders.
• Demonstrated ability to responsibly use generative AI tools with human oversight.
• Resilience and composure amid organizational change and distributed teams.
• Strong organizational skills to manage multiple workstreams and priorities.
• Fluency in crypto or willingness to develop crypto fluency.
• Able to generate ideas and implement them proactively.

Responsibilities

• Own complex communications plans from strategy to execution and analysis.
• Advise leaders and partners on mission, strategy and culture alignment.
• Support team-wide and company-wide events with presentations and talking points.
• Identify opportunities and build AI-enabled systems to scale internal communications.
• Measure effectiveness using data, feedback, and experimentation.
• Coordinate with internal and external teams to manage communications and change.

Skills

Communications experience

Written and verbal communication

Stakeholder collaboration

AI tooling usage

Change resilience

Organizational skills

Crypto fluency

Proactiveness

Job description

Coinbase is seeking an Internal Communications professional to shape the employee experience in an AI-native company. You will partner with executives across a globally distributed, remote workforce, owning strategy-to-execution comms plans and driving scalability with AI-enabled tools.

Reporting to the Director of Internal Communications, you will measure effectiveness and collaborate with cross-functional teams to communicate mission, strategy, and culture across the organization.