Remote-First Internal Communications Leader, People Strategy

Coinbase, Inc.; Lansing (MI); Hybrid; USD 206,000 - 242,000; Full time

Job summary

Coinbase is looking for a strategic, motivated communications leader to serve as the Internal Communications partner for our People Success team. With a new Chief People Officer building the next chapter of our people strategy, this role will shape how that vision reaches every employee through clear, well-timed, and compelling communications.

You'll own internal communications for the People Success Team, including monthly town halls and leadership communications, and craft messaging for CPO

Qualifications

• 10+ years in internal communications, strategic communications, change communications, or product marketing.
• Proven track record producing executive-level content with measurable engagement.
• Executive presence and interpersonal effectiveness, with the confidence to push back and influence decisions.
• Ability to manage a broad portfolio of concurrent initiatives across multiple senior stakeholders.
• Experience building scalable communications processes, systems, and measurement frameworks.
• Utilizes generative AI responsibly, with human oversight to deliver business-ready outputs.

Responsibilities

• Serve as dedicated Internal Communications partner to the People Success team, owning communications strategy for People programs and company-wide rollouts with a business-first, product marketing orientation.
• Advise the CPO and senior People leaders on high-stakes moments, including org changes, policy shifts, leadership transitions, and other high-stakes announcements.
• Own internal communications for the People Success Team itself, including monthly town halls, leadership communications, and other resources that build team awareness, alignment, and culture.
• Write and edit a range of content, including CPO comms, town hall scripts, company announcements, and FAQs, translating People programming into clear value propositions.
• Build scalable communications infrastructure, including editorial calendars, playbooks, measurement frameworks, and rhythms that support a growing People organization.
• Coordinate with broader Internal Communications team and cross-functional partners to ensure People messaging is well-timed and aligned with the company narrative.
• Build mature communications infrastructure and use data, employee insights, and AI-enabled workflows to measure impact, scale work, and continuously improve.

Skills

Internal communications

Strategic communications

Executive messaging

Writing & editing

Job description

Coinbase is looking for a strategic, motivated communications leader to serve as the Internal Communications partner for our People Success team. With a new Chief People Officer building the next chapter of our people strategy, this role will shape how that vision reaches every employee through clear, well-timed, and compelling communications.

You'll own internal communications for the People Success Team, including monthly town halls and leadership communications, and craft messaging for CPO