Senior Internal Communications Leader — People Success (Remote)

Coinbase; Annapolis (MD); Hybrid; USD 206,000 - 242,000; Full time

Benefits offered by this job

Equity

Bonus eligibility

Medical, dental, vision benefits

401(k)

Job summary

Coinbase, Inc. is seeking a strategic Internal Communications leader to partner with the People Success team and shape how people programs are communicated across the company.

You will advise C-suite leaders, own internal comms for the People Success Team, and build scalable processes to measure impact and drive adoption. You will craft executive-level content, run town halls, and ensure messaging is aligned with Coinbase’s broader narrative, leveraging AI responsibly to improve efficiency while

Qualifications

• 10+ years in internal communications or related fields.
• Proven track record of executive-level content that drove engagement or adoption.
• Executive presence and interpersonal effectiveness with senior leaders.
• Ability to manage a broad portfolio across multiple senior stakeholders.
• Experience building scalable communications processes, systems, and measurement frameworks.
• Uses generative AI responsibly with human oversight.

Responsibilities

• Serve as Internal Communications partner to the People Success team, owning communications strategy for People programs and company-wide rollouts with a business-first, product marketing orientation.
• Advise the CPO and senior People leaders on high-stakes moments, crafting messaging that is clear, human, and builds trust.
• Own internal communications for the People Success Team, including monthly town halls, leadership communications, and other resources that build team awareness, alignment, and culture.
• Write and edit content including CPO comms, town hall scripts, company announcements, and FAQs, translating People programming into clear value propositions.
• Build scalable communications infrastructure, including editorial calendars, playbooks, measurement frameworks, and rhythms for a growing People org.
• Coordinate with broader Internal Communications team and cross-functional partners to ensure People messaging is well-timed and aligned with the company narrative.
• Build mature communications infrastructure and use data, employee insights, and AI-enabled workflows to measure impact, scale work, and continuously improve

Skills

Internal communications

Strategic communications

Executive writing

Stakeholder management

AI in communications

Cross-functional collaboration

Job description

Coinbase, Inc. is seeking a strategic Internal Communications leader to partner with the People Success team and shape how people programs are communicated across the company.

You will advise C-suite leaders, own internal comms for the People Success Team, and build scalable processes to measure impact and drive adoption. You will craft executive-level content, run town halls, and ensure messaging is aligned with Coinbase’s broader narrative, leveraging AI responsibly to improve efficiency while