Senior Internal Communications Leader — AI-Powered, Remote

Coinbase, Inc.; United States; Remote; USD 206,000 - 242,000; Full time

Job summary

Coinbase, Inc. in a remote-first environment seeks a Senior Internal Communications Manager to partner with executives and shape storytelling that supports our AI-native approach.

You will own the internal comms strategy for your stakeholder portfolio and drive change aligned with the company mission. You’ll build scalable systems, measure impact, and incorporate AI-powered tools while maintaining human oversight.

Qualifications

• 10+ years in internal, external, or corporate communications or a writing-intensive role.
• Excellent written and verbal communications, prioritizing clarity and brevity.
• Executive presence with experience partnering with senior leaders on communications initiatives.
• Experience using AI tools to accelerate communications with human oversight.
• Resilience in the face of rapid organizational change.
• Experience communicating to a highly distributed, remote workforce.
• Extremely organized with roadmapping and planning skills.
• Ability to generate ideas and implement them.
• Enthusiasm for crypto and willingness to learn the space.

Responsibilities

• Define and own the internal communications strategy for your portfolio of stakeholders, serving as a trusted advisor to senior leaders on messaging, approach, timing, etc
• Ensure employees have the information and context they need to do their job.
• Create and improve systems, including AI-powered tools and workflows, that scale communications across a globally distributed, remote workforce.
• Measure the effectiveness of communications programs, leveraging data for continuous improvement
• Develop a deep understanding of the company mission, strategy, and culture to reinforce in all communications.
• Proactively identify and implement AI-native approaches to internal communications, from content creation and personalization to measurement and feedback loops, raising the bar for what the function can deliver at scale.
• Support and execute org or company-wide live events (i.e. drafting talking points, advising on event flow and structure, preparing speakers, etc.).
• Partner with your Internal & External Comms teammates to drive proactive/reactive communications and coordinate internal issues management.

Skills

Executive presence

AI in communications

Written and verbal communication

Partnering with senior leaders

Remote workforce communication

Organizational skills

Strategic thinking

Crypto enthusiasm

Idea to implementation

Speed vs quality balance

Tools

AI platforms

Job description

Coinbase, Inc. in a remote-first environment seeks a Senior Internal Communications Manager to partner with executives and shape storytelling that supports our AI-native approach.

You will own the internal comms strategy for your stakeholder portfolio and drive change aligned with the company mission. You’ll build scalable systems, measure impact, and incorporate AI-powered tools while maintaining human oversight.