Strategic Internal Communications Lead (AI-Driven, Remote)

Coinbase, Inc.; Phoenix (AZ); Remote; USD 171,000 - 201,000; Full time

Benefits offered by this job

Equity and bonus eligibility

Health, dental, vision benefits

401(k)

Job summary

Coinbase, Inc. is seeking an experienced Internal Communications professional to partner with executives and shape the employee experience in an AI-native company. This role reports to the Director of Internal Communications and will drive best-in-class internal communications across a remote-first organization.

You will own complex communications plans, advise leaders, and support company-wide events while building scalable AI-enabled workflows and measuring impact with data-driven insights.

Qualifications

• 7+ years of experience in internal, external, or corporate communications, media/journalism, product marketing, or another writing-intensive role.

Responsibilities

• Own complex communications plans, from strategy and planning through execution and analysis.
• Advise leaders and partners on mission, strategy and culture, and on team needs and dynamics.
• Support and execute team-wide and company-wide events, drafting presentations, talking points, event flow, and preparing speakers.
• Proactively identify opportunities and build systems, including AI-enabled tools and workflows, to uplevel internal communications for a globally distributed workforce.
• Measure communications effectiveness using data, feedback, and experimentation to drive improvements.
• Partner with Internal and External Communications to support proactive and reactive communications and coordinate internal issues and change management.

Skills

Internal communications

Written communication

Verbal communication

Executive partnering

AI-enabled workflows

Change management

Job description

Coinbase, Inc. is seeking an experienced Internal Communications professional to partner with executives and shape the employee experience in an AI-native company. This role reports to the Director of Internal Communications and will drive best-in-class internal communications across a remote-first organization.

You will own complex communications plans, advise leaders, and support company-wide events while building scalable AI-enabled workflows and measuring impact with data-driven insights.