AI-Driven Internal Communications Lead (Remote)

Coinbase, Inc.; Jackson (MS); Remote; USD 171,000 - 201,000; Full time

Job summary

Coinbase, Inc. is seeking an experienced Internal Communications professional to partner with executives, shape strategy, and scale communications across a globally distributed workforce. The role emphasizes leading complex plans, events, and AI-enabled workflows in a fast-paced, AI-native company.

You will partner with leaders to align with mission and culture, drive measurement, and support change management across the organization.

Qualifications

• 7+ years of experience in communications or related roles.
• Excellent written and verbal communication.
• Ability to influence leaders and cross-functional partners.
• Experience using generative AI tools responsibly.
• Resilience during organizational change and remote work.
• Strong organizational skills and ability to manage multiple workstreams.
• Ability to balance speed and quality while understanding crypto.
• Proactive in generating and implementing ideas.

Responsibilities

• Own complex communications plans from strategy to execution and analysis.
• Advise leaders and partners aligning with mission, strategy and culture.
• Support and execute team-wide and company-wide events and preparing materials.
• Develop AI-enabled tools and workflows to scale internal communications.
• Measure effectiveness using data, feedback, and experimentation.
• Collaborate with Internal/External Communications and cross-functional teams on proactive/reactive communications.

Skills

Communications strategy

Executive collaboration

AI tooling

Resilience

Organizational skills

Proactivity

Quality-speed balance

Stakeholder influence

Job description

Coinbase, Inc. is seeking an experienced Internal Communications professional to partner with executives, shape strategy, and scale communications across a globally distributed workforce. The role emphasizes leading complex plans, events, and AI-enabled workflows in a fast-paced, AI-native company.

You will partner with leaders to align with mission and culture, drive measurement, and support change management across the organization.